Big D in Piedmont is your go-to stop for fuel, hot food, and everyday convenience. This location offers fresh, ready-to-eat options including Papa John’s pizza, along with a wide selection of snacks, cold drinks, and grab-and-go meals. Whether you're looking for a quick lunch, hot pizza, or a convenient stop on the road, Big D provides fast service and quality food for locals and travelers in the Black Hills area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.