Whistle Express Car Wash

Reviews

• HG

  harold gadsden

  5 days ago
  5.0
  Amazing staffs
• JS

  Julia S

  Aug 8, 2026
  4.0
  I had an issue with the car wash not cleaning very well, but the woman at the ordering station went above and beyond to correct it. Thank you! Apparently they're also getting new equipment soon.
• LB

  Liliana Bautista

  Jun 26, 2026
  1.0
  My family recently had a very disappointing experience at this Whistle Express Car Wash. While my father was going through the conveyor tunnel, he felt his vehicle rolling backward and alerted an employee that something did not seem right. Shortly afterward, his vehicle rolled back into the truck behind him, causing damage to his nearly new Toyota Sienna. We reported the incident immediately. Throughout the claims process, we felt dismissed rather than listened to. The claim was denied, and although we asked for a factual explanation and requested to see the surveillance video, we were told the footage would not be provided without a subpoena. What disappointed us just as much as the outcome was how we were treated. In our interactions, the manager was consistently rude, dismissive, and showed very little empathy toward our concerns. Regardless of who is ultimately responsible, customers deserve to be treated with respect and courtesy. I understand that businesses may not always agree with a customer’s version of events, but I expected better communication, transparency, and professionalism throughout the process. I encourage anyone using this location to understand the risks involved and to make an informed decision. I hope the company will improve the way it communicates with customers and handles incidents in the future. What a shame!
• JB

  Jaime Bautista

  Jun 26, 2026
  1.0
  I have used many car washes over the years and have never experienced anything like this. While my vehicle was on the conveyor, I felt it rolling backward while still inside the tunnel and immediately told one of the employees that something didn’t feel right. Shortly afterward, my vehicle rolled back into the truck behind me, causing damage to my nearly new 2026 Toyota Sienna. I followed the instructions given to me and placed my vehicle in Neutral before entering the wash. I was very disappointed by how my concerns were handled afterward. Instead of feeling like someone wanted to understand what happened, I felt blamed from the beginning. Whether you agree with the company’s conclusion or not, I believe customers deserve respect, patience, and a fair investigation. Unfortunately, that was not my experience.
• FR

  Flor Elba Roa

  Jun 26, 2026
  1.0
  Last week my husband’s car suffered an accident inside the tunnel on the conveyor belt while his car was being washed. As a family member, it was very difficult to see how this situation affected my husband. Accidents can happen anywhere, but kindness, respect, and empathy should always be part of customer service. Sadly, we did not experience that during this process. I hope this company will improve the way it treats customers when they report an incident.

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