Mavis Tires & Brakes

Reviews

• BT

  Bronwyn Tyler

  May 13, 2026
  5.0
  Service was fast, everyone was incredibly friendly and helpful. I went in after having a tire changed at the 711 nearby (thank you to the nice man that helped me out there, too), and the tire was able to be patched. We both looked at it thinking it probably needed to be replaced, but nope! I appreciate honesty and was prepared for a new tire, but I’ll get to keep this until it needs to go for real! Watched the whole process because I’m just curious about everything. Everyone is very knowledgeable, good environment too honestly!
• II

  Ihor

  May 13, 2026
  1.0
  This is a disgusting place. The day before, I scheduled an appointment for 12:00 AM. When I arrived, they told me I would have to wait an hour and a half. After that hour and a half had passed, they put another car ahead of me—skipping the line—and I ended up waiting an additional hour.
• TE

  Todd Evans

  May 12, 2026
  1.0
  I bought 4 tires at Mavis, 3 turned out defective. After bringing this to the attention to Bree the manager, she immediately became rude and defensive. She refused to do anything. I called Michelin myself and they said go back to the shop and have the store call. Michelin said they would send 4 new tires. The manager wouldn’t even make the call. I had to go buy tires again somewhere else. I had to sue them for the money. They even intentionally refused to pay until the very end, minutes before the scheduled court hearing.
• SA

  shaunna Ahern

  May 9, 2026
  1.0
  My BIL got an oil change for $90, WITH A $25 coupon. They told him they would rotate the tires for free. We watched and they didn't do it. So when asking while checking out, they said they only do 1 free tire rotation after a tire purchase and he used his last time! There were other unhappy people waiting inside. One person decided to just up and leave to go somewhere else. What first turned me off was how disgusting the inside is. It looks like nothing has been cleaned in months, or longer. Windows haven't touched, fingerprints everywhere. Thick dirt, grass, gravel, garbage, dead bugs. The bathroom look like it hasn't been cleaned in years (I clean for a living). I personally went their for an oil change about 9 months ago and some of the same garbage and mess was still there!
• LM

  Lisa Mattox

  May 5, 2026
  1.0
  If there was an option of negative stars I would select that option but in order to submit my review I had to leave at least 1 star. After over a year of waiting to be reimbursed for wheels damaged by employees at the store and numerous promises to resolve this it still remains unresolved. Was told today the person who makes the decision is very sick. While I have compassion for whomever is sick there has to be someone other than I person able to rectify damage done by this company. I received an automated response to contact customer support but all they do is give you the run around telling you they are investigating. I’ve sent all of the information including photos, parts invoices and an estimate to repair the damage done at this location. Someone needs to be accountable. Accidents happen and I am aware but you need to fix your mistakes and not give people the run around thinking they will go away.

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