Beach Mazda

Reviews

• KJ

  Kim Jarrette

  2 days ago
  5.0
  If I could give this place 10 stars, I would. Everyone was wonderful and kind and Anthony Small's deserves a huge raise. He gets 5 plus stars in my book.He was instrumental in helping me. Even though this was not his dealership, he jumped right in when they were at a staff. Shortage, and even help me unload my car in the pouring rain I am very pleased with my purchase and very happy that I chose Beach Mazda for my brand new car.
• TL

  Tom Lesniewicz

  6 days ago
  4.0
  After I bought the car I sent a email to the sales person about a slight adjustment that needed to be fixed. Never heard from the sales rep. I made a special trip to service and Aaron was very helpful and ordered a part that needed replacing.
• JG

  Jeff Gardner

  Jul 20, 2026
  5.0
  My buying/trading experience has been nothing but A1. Right from the first contact I was treated with respect and seriousness. I was inquiring about a vehicle through the Beach Automotive website for Mazda MX-5. The timing was such that I just made a deal with another local dealer but the sales offer with no trade was so low on a car in the showroom it was just too good to pass up. So when I arrived my wishes of my preferred way of buying an expensive car was honored with respect right from the start. Even though space because of reconstruction is tight wasn’t a problem. The discount could not be matched throughout the entire area and right from the first vehicle purchased they’ve done everything that I wanted. I’m a very OCD type of guy when it comes to cars as I’m a big car enthusiast needless to say the transaction was smooth and quick and on my way. The feeling I get is definitely the customer comes first but also they are humble towards the customer not pushy. Excellent no pressure whatsoever, very refreshing! I did have a few questions after purchase. They would always answer quickly and I could talk to a tech in service. They answered the phone answered my questions without hesitation. A few months went by and my needs changed and I came right back to Beach after I checked the others. Their transparent pricing was easy to understand and of course they had the vehicle. The sales manager Steven P. has always upfront, honest, quick and right to the point. Here’s the deal which most likely cannot be matched in this entire region. At one point my primary sales person Bob B. was delayed by a prior appt. and not available so the call ended. Within minutes I was contacted by an alternate sales person Aaron G. and he picked up right in the sale process and it was a pleasure. It was my first experience with that not having to wait at all. A breath of fresh air. So right from the sales manager to my two sales people, finance department, service department and the parts department to the receptionist answering the phones when I have called I have not been disappointed. For me purchasing vehicles in the last five months from them have been a pleasure to say the least with the high technology in these vehicles today I really appreciate the technology support via phone. The other thing that I really appreciate is how they treat vehicles as they would treat their own. Always accommodating on sale, delivery but they are use to my wishes by now. It’s the kind of buying experience, of probably the second most expensive thing to be made in life, I want to enjoy spending my money on. I have it with Beach automotive group. Thank you so much, Jeffrey
• FF

  Fotini

  Jul 20, 2026
  2.0
  Car buying experience wasnt bad. After that don't expect much. Have called, texted tried to get in touch with someone in service regarding the same infotainment center issue for awhile. Theyre aware of the issue but can't duplicate it. Reached out directly to mazda they said its still under warranty to try the dealership again and try to show them a video. I give up on beach mazda
• DD

  Deb Danko

  Jul 17, 2026
  1.0
  This is an update to my previous review. I was contacted by a manager and given a loaner car however, my vehicle has been there for 24 days now and I have not received a single call or update on my vehicle! I don’t even know if it has been worked on or not. This was supposed to be a 2 to 3 hour job and it’s been 24 days with no contact From anyone! This is my fourth new Mazda in the last six years and I drive out of town to purchase these vehicles because the sales service is lacking at Beach Mazda. Apparently it is not just the sales service but Beach Mazda overall I have emailed them via their contact form. I have called and been told I will receive a call back but do not. Previous review,Service is terrible! I had my Mazda in for service a couple of weeks ago, clicking noise when under 5mph. I waited almost 3 hours and they said they repaired the rear bearing seal. Within a week the same problem returned so I scheduled an appointment for July 16 at 830am. I called to confirm on the 15th and they said my appointment was for the 15th at 830 so I had already missed it. I let them know that I have the text from Mazda that says the 16th at 830am. She said they didn’t have that available? Even though I have the text for the 16th at 830am. So I had to book for the 16th at 2:30. Brought it back at that time and let them know it was the same problem. She asked if I could pick it up the 17th in the morning, they would call me. It was really inconvenient for me to leave it overnight but I had no choice. On the 17th I never got a call so I called around 1pm assuming it surely would be done by then. I was told the technicians were at lunch and she would call me back. She did and told me that they did test drive it yesterday and did not hear the noise. If this happens s what happened why would the technicians not call and tell me that? Ask for further info on the problem? She said they would drive it again and she would call me. That never happened so I called again around 5pm and was put through to a voicemail where I left a message. I am leaving town tomorrow on a road trip with this vehicle and wanted to be sure it was safe. So now I called again and no answer, no recording, no way to reach anyone and I was scheduled to leave on my trip early morning! I am beyond aggravated by the horrible customer service and for putting me in a situation that apparently I can’t do anything about. I need a loaner if it has not been repaired. I’m hoping someone will read this and respond.

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