Kevin Whitaker Chevrolet

Reviews

• DS

  donnie samples

  4 days ago
  1.0
  Just to let everyone know k is that the service department is overpricing parts and labor fees . I asked for a low beam replacement part on a 2025 Silverado and was quoted 1.0 hrs of labor but should be only .35 !!! And was told the labor price for this would be $230.00 !!the part price was $40.26 . I called 3 other dealers within 25 miles of this one and all quoted less than half price which is unacceptable!!!had a guy that acted like the manager I asked for and he said his name was Jeff bilski. Please be aware of these guys!!! Both people that answered was asking multiple questions questions about why I was calling and so curious when I kept saying it was something I wanted to to talk to the manager about. .one light bulb and it was gonna be almost $400 !!!! BE AWARE!!!!
• DH

  Dan Heskin

  Aug 10, 2026
  5.0
  I have been coming to Kevin Whitaker Chevrolet for years and they have always been fair and professional. Most recently I bought a truck with the help of Nate Parker. He was extremely knowledgeable and genuine throughout the entire process and I felt like he went above and beyond to help me save as much as I could with this purchase. It was a very pleasant experience and I will be coming back for years to come. I couldn’t recommend them more, make sure to ask for Nate!
• NH

  Nicholas Hutchinson

  Aug 6, 2026
  1.0
  The service department is absolutely terrible. Very disorganized and constantly giving the runaround to hide their consistently failed timelines. The service advisor seemed lost when I dropped off my truck for my appointment. Then, he became rude throughout the four days my vehicle sat untouched. I asked the advisor why the truck hadn’t even been diagnosed when I dropped it off for an appointment I scheduled beforehand. He said the appointment time is ONLY for dropping off the truck, NOT for diagnosing it. I finally chose another service center and picked up my truck. The advisor and service manager were both extremely rude and unwilling to accommodate my pickup if I was a few minutes late because of traffic. Do better, KW. I can’t believe I gave you all a chance even after everyone warned me about you.
• MD

  Misty Drennan

  Aug 5, 2026
  2.0
  I'm from a different state. I found a vehicle of yours on Autotrader that looked to be exactly what I was looking for. I called your store and got a salesperson named Ghazi. We went back and forth through text trying to come together on a price. I have screenshots of the original post on Autotrader and it showed the price to be $79,705. You later went back and added the $499 closing fee but at the time it showed $79,705. I was about to walk away and find another vehicle when I questioned his numbers. Ghazi wasn't exactly sure what the actual price of the vehicle was and during this questioning learned that instead of being $800 apart we were only $200 apart which made me question whether or not he was actually working with mgmt on an acceptable offer. I ended up deciding to move forward with the purchase and pay cash. I told him I would send the wire on Friday. He advised he needed me to send it on Thursday to ensure it was received before Monday, our pickup day, and I agreed. Thursday morning at 8 am, my time, 9 am your time, he texts and asks if I had sent the wire yet! I understand setting up a reminder to follow up but, even if I had been on your time zone, most banks don't open until 9am. Fast forward to Monday. My husband and I flew in and got to the dealership around 11am. I had not gotten this new vehicle added to my insurance policy before I arrived as Ghazi didn't advise I would need it. I was told I wasn't taking the vehicle until I had added the vehicle to my policy, even though I had already paid for the vehicle in full. I've bought many cars and have never been told I wasn't taking the car until it was added to my policy, when paying cash. We are insured with a very small agency and they are not always in the office to make a change in coverage on the fly. In our state, we have up to 30 days to add a vehicle and still have coverage. The entire experience could have been better had my salesperson been more educated on the actual price of the vehicle, been a little less aggressive when asking for the wire, and would've given me a check list of items that are required to take possession. One other disappointment, that I've yet to encounter at other dealerships, was this dealership will not provide a window tint service. Like I previously mentioned, I've bought numerous vehicles and have yet to have a dealership tell me they don't offer window tinting services, even through a third-party. If I had to do this purchase over again, I would look elsewhere. I am enjoying the vehicle and would definitely buy another one just like it but I would look for a more professional dealership.
• CT

  Carolyn Tate

  Aug 5, 2026
  5.0
  I do not have a Chevrolet. I do not take my car to Kevin Whitaker for services. I had my 3 grandchildren with me on the way to the movies when I discovered I had a flat tire and immediately pulled into the first safe place that I saw, this dealership. I called my roadside service and they said it would take 90 minutes to get there. That was too long to sit in the sun waiting for them with 3 small children. I walked up to their service center and asked for help. They were so nice. They fit me in without an appointment and changed my tire. While we were waiting I took my 3 grandchildren inside to an amazing play area and they had a blast! I am so grateful for how nice they were! This was a great experience! Thank you for helping me!!

Frequently Asked Questions About Kevin Whitaker Chevrolet