JTs Kia of Columbia - Killian

Reviews

• MM

  MM

  3 days ago
  1.0
  STAY AWAY FROM JT's KIA and all KIA DEALERSHIPS Husband purchased Brand New Demo 2025 Kia Telluride SX Prestige from JTs in Oct 2025 with 1800 miles. (DEMO VEHICLE) 8 Months after purchasing Engine light came on, Appointment was made and a week pass, day before Appointment Engine light went out, local Greenville Kia Dealership refuse to check vehicle without a 300.00 diagnostic fee because light went out. A few weeks later engine light comes back on Dealership Diagnose vehicle with fuel ejector issues but have no lender vehicles so 3 weeks later bring vehicle in, keep a Month for repair. We pickup vehicle, few days later Engine light return on, 2nd time back in kia Service for same fuel ejector repair for a few days this time. Pickup vehicle driving less than 6 hours Engine light back on, Call Dealership return Vehicle speak with Service Manager 3rd time vehicle back in shop for repairs. Vehicle repaired and returned two days later. Husband file Claim under Lemon Law with Kia Corp, Initially after investigating our claim Jo in Kia Escalation Resolution for Southern Region said we Qualified for a Replacement vehicle under the Lemonlaw. A few days later Jo calls us and says Kia says due to SouthCarolina lemon laws their liability is limited and Offered Breadcrumbs for our Trouble ( 2 carpayments) Instead of replacing the New Vehicle, Kia stated the Vehicle is over 12,000 mile threshold limiting the Kia Corp to full liability to what Lemonlaw would Entitle us to which would have been a New Car Replacement. Do Not Purchase a Kia Vehicle We were under 12,000 miles Initially when Engine light first came on but dealership refuse to diagnose because light went out. We also had delay in first repair waiting 3 weeks for a loaner vehicle from dealership, also the fact of when we purchased Vehicle it being a demo almost 2000 miles were put on Vehicle from the dealership before we purchased which KIA didn't subtract from, it was a demo Vehicle, Kia registered the vehicle with over 14,000 miles when they took vehicle in for Repairs. STAY AWAY OR PURCHASE YOUR NEW VEHICLE IN ANOTHER STATE!!!
• EC

  Erica Calloway

  5 days ago
  5.0
  Purchased a car from JT‘s, Kia in Killian, South Carolina…After some miscommunication I was able to speak and correspond with a manager “MR MIKE” Who was NOTHING LESS than a breath of fresh air!! He was so PROFESSIONAL, PATIENT AND UNDERSTANDING!! In 50 plus years I’ve NEVER HAD SUCH A SMOOTH AND PLEASANT experience in purchasing a vehicle…When I say Driving 4 and half Hours to purchase a car was so worth it, THAT IS A TRULY AN UNDERSTATEMENT!! We communicated throughout my route to the dealership… Everything was done and ready upon my arrival…When I pulled into the lot, The first thing I spotted was my car to take back home!! For ALL your STRESS-FREEneeds and purchasing a new or used vehicle please reach out to “MR MIKE” and I PROMISE YOU You won’t regret it!! Could NEVER THANK YOU ENOUGH “MR MIKE” 🫡
• AH

  Aisha Hagan

  Aug 13, 2026
  5.0
  We had an amazing experience at JT Kia, and I especially want to recognize Joy for how wonderful she was throughout the entire process. Car shopping can be stressful, especially when you’re comparing dealerships, pricing, features, and trying to make the best decision for your family, but Joy made the entire experience so much easier. From the beginning, she was patient, professional, knowledgeable, and genuinely kind. We never felt like we were just another sale or that she was trying to pressure us into making a decision. She listened to what we wanted, answered our questions, worked with us on the numbers, and made sure we felt comfortable with the purchase. We had been considering another vehicle at a different dealership, but JT Kia worked hard to earn our business and Joy was a huge part of why we ultimately decided to purchase from them. She made us feel valued as customers and made what could have been a stressful experience feel exciting instead. If you’re shopping for a vehicle at JT Kia, ask for Joy! She truly deserves recognition for the level of customer service she provides. Employees like her are the reason people come back to a dealership and recommend it to their friends and family. Thank you, Joy, and thank you JT Kia! We absolutely love our new Kia and couldn’t be happier with our decision. ❤️🚗
• MG

  Mike Griswold

  Aug 12, 2026
  5.0
  I buy a new car about every 15 years, so what you remember from then changes. A friend recommended sales rep Jacobe Jones to me. Glad he did! I called Jacobe on Monday for a Tuesday 1 pm intro. I have done my homework online with other dealers and talk to them on the phone. I had already got a buy-price from Carmax for my Honda trade-in. So when I met Jacobe, I had a better idea of what to expect for purchasing the 2026 vehicle. Also, Travis, the finance guy was straight and looked for other possible savings. I did purchase the 10 year/100,000 mile bumper-to-bumper for the car as there is now so much electronics that don’t fall under that umbrella. You may know they already give you 1,000,000 miles on the powertrain, with unlimited mileage at JT‘s. It went great. No secrets, nothing hidden. Agreed to what I wanted, turned down what I didn’t. And by late afternoon, I had decent discounts, including military. My Expected trade-in value on my old car was met. And we drove home with the new Sportage that evening. This was an excellent experience as I already had knowledge of the quality of Kia and Hyundai vehicles. Highly recommended, would definitely send a friend or family member.
• CN

  Ciara Nash

  Aug 10, 2026
  5.0
  I had an absolutely fantastic experience at JT’s Kia of Columbia! This was my first time buying a car, so I was definitely a little nervous going into the process, but Haidyn Matthews made everything so easy and comfortable from start to finish. Haidyn was such a pleasant surprise! He was incredibly patient, helpful, and knowledgeable, and most importantly, I never once felt pressured into making a decision. He took the time to answer all of our questions, explain everything clearly, and made what could have been an overwhelming experience feel completely stress-free. I absolutely love my new car, and I’m so grateful to Haidyn and everyone at JT’s Kia of Columbia for making my first car-buying experience such a positive one. I would highly recommend them to anyone looking for a new vehicle, especially Haidyn! He was genuinely wonderful to work with. ❤️