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Jim Hudson Lexus is 2024 Dealer Rater of the year & JD Power 2024 Dealer of Excellence winner. The Hudson Family has always believed that we should provide “our customers with the best ownership experience possible and to exceed their expectations with the highest level of customer satisfaction & brand loyalty through professional and courteous representation of ourselves and our products to our customers, employees, and community”. Thank you for partnering with us to make our community a better place. Together, we have fed 13 million meals to the less fortunate in the midlands. In addition we are active in over 131 local charities. Thank you for giving us an opportunity to serve you and your family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.