Express Oil Change & Tire Engineers

Reviews

• DD

  Darcy Daniels

  Jun 19, 2026
  5.0
  I intentionally go the Sandhills location because of how great KC is! I trust her knowledge and she takes great care of me and makes sure everything with my car is right. Five stars are because of how great KC is!
• LM

  Laura Mungo

  Jun 15, 2026
  1.0
  Booked an appointment the night before for a tire change for a flat. Called first thing in the morning and asked how long the appointment would be. They promised “30 minutes max”. I dropped the car off. They said “30 minutes”. An hour and a half later they still haven’t replaced the tire. The manager Dan said that the employees shouldn’t have promised 30 minutes to begin with and he wasn’t responsible for how long it took. We can see the employees just hanging around, taking smoke breaks, taking their sweet time. Meanwhile I missed my son’s doctor’s appointment and incurred a $50 fee for doing so. When I asked for a district manager’s name and number from Dan he told me he “didn’t know” who his district manager was. If it was going to take 2 hours to change 1 tire they could have just told me that and I would have come AFTER my appointments. But they repeatedly promised that I would be fine. Charged me for a “vehicle inspection” when I repeatedly told them no. When I got the van back the tire wasn’t even the same size as the others.
• TW

  Tanya Weatherspoon

  Jun 10, 2026
  5.0
  KC was very professional on assisting with my car, she also gave good advice on my oil belt, tires. She's one of the best services tech by far. Thank you so much for assisting me.
• NC

  Nicole “Cookie_Monster”

  Jun 3, 2026
  5.0
  I couldn't be more happy and satisfied with the awesome service here!! (KC) one of the technicians, is a blessing!! She was very helpful and knowable....definitely know her business.
• AW

  Anna Weston

  Jun 1, 2026
  1.0
  I had a very disappointing experience at this Express Oil Change location and will not be returning. I agreed to have my husband’s truck inspected because of an oil leak. While I was checking out, I overheard the inspector telling the service advisor that one of his friends had gotten an engine replaced about a year ago and needed additional work done. The inspector then came to the service desk, and while I was in the middle of asking how serious the oil leak was, he stopped the conversation and called his friend from his personal phone to discuss the engine issue. After making me wait while he handled a personal matter, I asked again how bad the oil leak was. His response was simply, “Bad, enough.” I found the interaction unprofessional and dismissive. As a customer, I expected clear communication and attention to my concerns, especially when discussing a potentially expensive vehicle repair. Instead, I felt ignored and rushed. I couldn’t wait to leave and will not be back.

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