Enterprise Rent-A-Car

Reviews

• MG

  Monica Garvin

  3 days ago
  5.0
  This was my first time ever renting a car. The booking process online was very easy. I picked the car up on a Saturday morning. Alex checked me in and then Rose showed me to the car and went over a few details with me. Both of them was very polite and kind. I arrived exactly at 8:00 a.m. and I was in my rental car pulling out of the driveway at 8:17 a.m. if I ever need to rent a car again, this is the place to go!
• JZ

  Jenn Zagata

  May 12, 2026
  5.0
  Brandon and Rose were so helpful! Super easy check-in and check-out. They answered all of my questions and did so with a smile!
• TR

  Trevor Royal

  May 11, 2026
  5.0
  Ordering a rental was quick and easy online, getting to the facility to retrieve the car was easy. There was a short delay in getting my car however Rose and her whole team stepped up and got me out of there quickly when my car arrived.
• JM

  Jennifer MacGibbon

  Apr 28, 2026
  5.0
  I recently rented a vehicle from this location. On Saturday I picked it up, Brandon was inside checking guests in, even though it was pretty busy I observed him being polite and professional to each and every guest not making anyone feel rushed or anything, amazing customer service, thank you Brandon. Rose D did the check over with me on the vehicle, she has some amazing customer service, again even though it was busy she didn’t make me feel rushed or anything, it was a very pleasant experience from the time I got there until the time I drove away. I returned the vehicle today and was helped by Alex, again top notch customer service answering all my questions and was polite and kind the whole time, thank you to you all for such amazing service!
• KS

  K Smoley

  Apr 13, 2026
  1.0
  Due to our vehicle being in the repair shop, we were told to use this particular Enterprise location to get a loaner - which is close to an hour drive from our home. Days before, we spoke to a person on management staff to arrange the car, and he assured us he’d have a car for us. We paid for an Uber to drive us out to this Savannah Hwy location, and arrived for our reserved car, only to be told there was at least an hour wait and they had no available cars. The same person who made the reservation with us on the phone (even asking us what model car we wanted and assuring us he’d have a car for us), was very flippant and unprofessional. We asked why couldn’t we have been notified by a phone call or text before travelling close to an hour to this location to arrive to no car? He said they didn’t do that. What!?? So unprofessional, flippant, overwhelmed, rude, and completely out of his depth as a manager. What was the point of reserving a car and making an appointment? We had to Uber the hour back home with no car. No apologies. No concern. No courtesy. No care. No regard to reservations. No sense of trying to figure out the situation. Nothing about this was professional. NOTHING! There were tons of people sitting around everywhere waiting for rentals with their luggage- looking exhausted and frustrated. This is NO way to run a service company. *And, speaking from experience, when the company says they’d like to “discuss further”, they do NOT return calls (even when “escalated”), nor does the website contact info they give offer any help. Dismal location and company!

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