Volvo Cars Hilton Head

Reviews

• LM

  larry muhlgeier

  4 days ago
  5.0
  Volvo Cars Hilton Head is very highly recommended. Great experience purchasing a new Volvo and the service department is top notch. Wayne in the service department is very knowledgeable and courteous with customers. All around great establishment to do business with.
• RT

  Rob Taylor

  Sep 26, 2026
  5.0
  The service department is top notch, super helpful and knowledgeable.
• MF

  Marie Fennell

  Sep 26, 2026
  1.0
  Never purchase a used car from this place! Terrible sale and service! Salesman Brock sold me a car that had major mechanical issues that I was unaware of. He made sure the car was cranked each time so I would be unaware of the loud noise coming from the motor. I didn't notice until I got home and took to mechanic for diagnostic test. Shame on you! Never again!
• KK

  Kevin

  Aug 17, 2026
  1.0
  Back in June, my wife found a beautiful blue fire colored Volvo. The next morning we drove to their dealership after speaking with a sales rep, as we were about 2 hours away. As we spent time on the sale process the car disappeared from our view, we were told by the salesman that the car was going to be detailed (cleaned up in the sense of vacuuming, car wash, wipe down, etc.). We at least expected a car wash as the car was covered in water spots (our naivety). Once the sale was completed we noticed the spots were stil there, again (our naivety), as we thought the spots were just due to the car wash and hadn't been wiped down. We drove home, and after a more thorough inspection realized these spots were etched in. This was also verified by three local detail shops, not dealerships or car repair shops, but shops that do nothing but specialize in this sort of restoration. We had the restoration done and as you can see WOW! The pictures tell the story. Now the review portion, last time I checked the Volvo brand competes directly with entry-level luxury makers like Audi, BMW, Mercedes-Benz, etc. The simple fact that a dealership of this caliber would have a car on their lot, for sale and knowing it has this cosmetic damage shows the lack of any attention to detail, pride, workmanship or consideration for the brand. The car is a CPO and the CPO certification does not require any criteria for the cosmetic aspects, as Volvo CPO focuses on the mechanical aspects. Though the cometics are not required for CPO, didn't take any ownership of leaving a beautiful vehicle in this condition, and I would question since they knew this, why? I call this pure laziness and again lack of any pride in the product you are selling. My advice, be sure to review anything this dealership presents you with. If they close their eyes to this what else?
• ML

  Micaiah Loftin

  Jul 25, 2026
  1.0
  I’ve tried calling the parts department at least 10 times on different occasions and never. NEVER can I get ahold of anyone the first time. I have to call over and over and over and then when they do finally answer it’s like you are bothering them.

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