CP
Cailee Pruitt
Jul 22, 2026
The over filled the oil in my car causing me to end up with an engine malfunction two hours away from home. When we called them to tell them what they did; they took absolutely zero accountability. They will have a bill at their front door once my car is out of the shop. Will never go here again. Tried it because some had recommended them but after this $2,200 bill and them not admitting their mistake. Just be careful and always check your own oil once you leave here to make sure this doesn’t happen to you!
HG
Helen Gillion
Jul 18, 2026
Rick and Seth did a great job on my oil change today. They were kind, fast and helpful!
This was my first time here and I’ll never go anywhere else. Everyone here is polite, professional and courteous. No BS and they shoot it to ya straight. My kind of place. Thanks again for the exceptional service and the quality of staff.
EA
Eunice Adams-El
Jun 14, 2026
I had an excellent experience at Express Oil Change & Tire Engineers, thanks to Paul Panks!
From the moment I arrived, Paul provided outstanding customer service—friendly, professional, and genuinely attentive to my needs. He took the time to explain everything clearly and made sure I understood the services being performed without any pressure or confusion.
What really stood out was Paul’s honesty and integrity—you can tell he truly has the customer’s best interest in mind. He was incredibly knowledgeable and made me feel confident that my vehicle was in great hands. His attention to detail and commitment to doing the job right the first time is unmatched.
The whole process was quick, smooth, and efficient, and it’s clear that Paul truly cares about his customers and the quality of his work. It’s not often you come across someone who goes above and beyond like he does. He created a welcoming, stress-free experience that made a routine service feel exceptional.
I highly recommend this location and especially Paul Panks for anyone looking for reliable, honest, and top-notch service. I’ll definitely be returning!
First time customer. My oil change appointment was on time, fast, and friendly. Corey Bradshaw took the time to answer questions I had about potential future services for fluids and tires. He didn’t try and upsell things today that I didn’t need. Corey even recommended I not get the tire rotation I’d scheduled because that would move my most worn rear tire back to the front. As someone who worked in a dealership service department for almost twenty years, and has always done every required maintenance on time, I knew my vehicle’s current condition, so I really appreciated that Corey knew his stuff.