EB
Erin Blanchette
2 days ago
Just want to thank Alex who gave me one of the best experiences ever at this Valvoline location!! I was in a bad mood but thanks to him my experience was exceptional, pleasant, fun & he put me in a happy mood. Brian the store manager was also pleasant to work with, Both Alex & Brian was also very helpful with Matt, they informed me he was training Matt & Alex was very patient with him, so if anyone needs a place to get their oil change I suggest you come to this Valvoline location as they have a great team!
First time out of four times I had a bad experience with valvoline Tuesday July 21 I got an oil change My oil was not leaking on the ground so after the oil change, he tells me my oil pan is leaking. The manager says bring it right over to your mechanic So I did find out. I have a crack in my oil pan due to them tightening up the screw too tight now I have a $800 problem that was only $80 from Groupon for oil change never again. never again do better
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aggie dolloff
6 days ago
I came to this Valvoline expecting a quick and straightforward oil change, but unfortunately my experience was very disappointing.
I have worked as a mechanic for four years, and because my vehicle is under warranty, I am required to have my oil changed at an authorized service center rather than doing it myself. During my visit, I repeatedly declined additional services, explaining that I was capable of performing those tasks on my own. Despite this, the recommendations continued.
What concerned me most was the way I was treated by an employee named Alex. After I explained that I was a mechanic, he responded, “Well, aren’t you just a little princess.” Later, he also asked, “Is your daddy paying for this?” I paid for the service with my own money, and I found both comments to be unprofessional, disrespectful, and inappropriate. They made me feel belittled, and I couldn’t help but feel that I was being treated differently because I am a woman.
Additionally, the oil change took approximately 30 minutes and involved four employees. Based on my own experience, this is a routine service that typically takes much less time and is a one person job at least for myself. I also observed an employee who appeared to be in training working on my vehicle. While I understand the importance of training new technicians, I would have appreciated being informed beforehand or asked whether I was comfortable with my vehicle being used for training purposes.
Overall, my experience was frustrating and disappointing. I expected professional, respectful service but instead left feeling belittled and dissatisfied. I hope this feedback is taken seriously so that future customers are treated with the professionalism and respect they deserve.
AM
Abigail Martin
Jul 10, 2026
The manager helped with a Groupon issue. I purchased a Groupon for an oil change, and the Groupon usually takes the entire cost of the oil change off other than maybe $20; but this time when he applied it, it only took $24 so he worked with me, I’m assuming his team, and the car behind me to get out of there with the cost it should’ve cost me, despite it being a Groupon issue. I’m happy to return to do any of the other work that they recommended for me to get done for my car.
JH
Jonathan Hart
Jul 3, 2026
My first experience ever at a Valvoline instant oil change was today and I wish it wasn’t at this location. I accidentally bought the wrong Groupon, I needed to buy the full synthetic oil change Groupon and I accidentally bought the blended synthetic groupon. When I asked the skinny fella (who was really nice and knowledgeable) What would my difference be because of my mistake? He answered anywhere between 25 and $35. Then the chubby fella who I think was a manager ended up charging me $66 extra on top of my $55 Groupon that I bought. So instead of making my first visit, pleasant in making me a customer for life They instantly lost a potential customer for life because of greed.
because of this, I do not recommend anyone coming here