Hyundai of Newport

Reviews

• CZ

  Claudia Zimmerman

  5 days ago
  5.0
  5/5 Stars - Fantastic Experience at Hyundai of Newport! I recently purchased a 2025 Jeep Cherokee Limited from Hyundai of Newport, and I couldn't be happier with the entire experience. From start to finish, the team made the process incredibly smooth and stress-free. First, they gave me a very fair offer on my trade-in, which made transitioning into my new Jeep seamless. The overall customer service at this dealership is truly excellent. I want to give a special shout-out and express my thanks to Audrey Faulkner. She was incredibly professional, knowledgeable, and took the time to answer all of my questions without any sales pressure. When it came time to finalize the purchase, Leah made the paperwork completely seamless and quick. I would highly recommend Hyundai of Newport to anyone looking for a hassle-free car buying experience and top-tier customer service!
• TS

  Thomas Sheehan

  Oct 2, 2026
  5.0
  I bought a 2023 Kona. I I had a good idea of what I wanted. Bill and Jacob helped me achieve that goal without feeling pressured. Newport, I wanted to stay on the island to buy a car so if there were ever any issues that used to deal with.
• PR

  Paul Redman

  Sep 30, 2026
  5.0
  Consistently exception service. We purchased our Plug in Tucson Hybrid in 2022. Since that time, Newport Hyundai has serviced the car at each required interval despite us living 25 miles away. We have another Hyundai dealership within two miles from our home, but Newports friendly efficient service, coupled with their extremely comfortable waiting area, has us coming back time and again.
• KK

  Kayla Kuykendall-Fox

  Sep 24, 2026
  4.0
  I had an good experience working with Jacob Webber at Hyundai of Newport! He was accommodating and listened to what I was looking for. I gave him my budget, and he respected it without ever trying to push me into something just to make a sale. Jacob went above and beyond to make sure I was genuinely happy with my purchase and comfortable with my decision which made the entire experience so much more enjoyable. I would recommend Jacob to anyone looking for a Hyundai! If you want someone who actually listens, respects your budget, and cares about making sure you’re happy, definitely ask for Jacob Webber at Hyundai of Newport.
• IB

  Ian Burgess

  Sep 16, 2026
  1.0
  Brought our 2025 Hyundai Tucson in for serious safety issues: erroneous front collision warnings that triggered hard braking on the highway at speed, unreliable lane departure tracking, and most alarmingly, a loss of control with cruise control engaged. These are documented, widespread issues across multiple Hyundai models. When they found broken pins on the radar module mounting bracket, instead of treating it as a component failure covered under warranty, the service team assumed we'd been in a front-end collision. There was no bumper deformation, no hanging bumper, nothing consistent with a real collision — just normal wear and tear on the front end, some mild chipping likely related to highway driving and daily use, as with any vehicle. We ended up paying $1,600 out of pocket for a repair that should have been covered. We also reached out to Hyundai corporate, who told us they have no authority over how individual dealerships handle situations like this — so there was no path to a fair resolution. We won't be returning to this dealership, and we don't plan on buying a Hyundai for our next vehicle.