Hawthorne Auto Clinic

Reviews

• BM

  B Man

  Jun 19, 2026
  2.0
  Front desk people are very nice and friendly. I had a truck overheat and brought it in on a tow, day of after calling them to confirm a spot to get it looked at and worked on two days after dropping it there. It sat for three days and then I got a call saying they pressure tested the engine and tightened the radiator hose and added 1/2 gallon of coolant. They said they didn't have the time to take it on the freeway to reproduce the overheating, but drove it around the block and found nothing wrong. Well the coolant was full in the reservoir when I got it towed in and I had the upper radiator hose replaced 2 weeks earlier and they said it was leaking. I was then sold a brake fluid flush (obviously so they made some money off me before pushing me out of the shop) which I got because you are supposed to trust a mechanic in your local community. After getting my vehicle back and spending $360+ for them driving it around the block and pressure testing the engine with a brake fluid flush and finding nothing wrong with the truck I drove it the next day and it overheated again..... I had to tow it to another shop which had it figured out in 45min. The thermostat was bad, the lower radiator hose was ballooned and leaking and when I asked if it appeared if my brake fluid was recently flushed they said it did not look like it. So I basically went to Hawthorne Auto clinic and spent around $360 for an engine pressure test and 1 hose clamped tightened and a magical 1/2 gallon of coolant... And was without a vehicle for 4 days. It seems mechanic shops these days will tell you they can look at your vehicle and work on it, but if they get another vehicle in that will make them more money they will push yours out without being fixed and prioritize the vehicles that can make them more money. Unfortunately I cannot recommend this place anymore. My family has been using them on and off for many years and this time it felt pretty bad. I feel like I paid $360+ for literally nothing but a pressure test on the engine and 1 hose clamp tightened and 1/2 gallon of coolant. Seems a bit steep to me, not to mention it didn't fix a thing and the brake fluid flush was highly debated by my other mechanic who I also used for 20+ years.
• DD

  Dawson

  Apr 22, 2026
  5.0
  Got my struts replaced here. Kelly was amazing, excellent customer service!
• CW

  Chelsea Wood

  Mar 11, 2026
  5.0
  Had a great experience at Hawthorne Auto Clinic! The staff and technicians were thorough, thoughtful and transparent. All the things one is looking for in an auto service. I live in Washington and they even recommended two shops they found to be reputable up near me. Much appreciated!
• DS

  David Snow

  Mar 10, 2021
  5.0
  Very awesome as I had some Toyota Prius repair and replace.
• LI

  Lime Tree Island

  Feb 23, 2021
  5.0
  Great female owned & operated place, they give me full confidence in ways to save while taking good care of my car. I plan on returning.

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