Enterprise Rent-A-Car

Reviews

• ZB

  Zeke Boost

  Jun 9, 2026
  1.0
  After reserving a car, confirming the reservation, being reminded to check in, checking in online, and showing up 10 minutes early, there was no car available. What should have been a 5 minute pick up turned into an hour and a half, making me very late to an important work event. Then, after having to pick up the car at a different location, my dropoff location was also changed without telling me. I feel really bad for their 1 staff member at the front, who had no control over how many cars were dropped off and was so swamped with customers he didn't have time to breathe, let alone notify people that their cars weren't available.
• DV

  Dorinda VanKempen

  May 13, 2026
  5.0
  Rental was so easy, great communication, thorough explanations and wonderful car.
• DD

  Deborah Dedrickson

  Apr 28, 2026
  5.0
  The process was smooth, the employees were kind and professional, the car was great.
• MW

  Meredith Weekley

  Apr 21, 2026
  5.0
  Everyone at the Barbur Blvd location was so nice and the customer service was outstanding. They were so easy to work with and made this experience easy breezy. Would definitely recommend them 10/10!
• YB

  Yensy Ballas

  Apr 17, 2026
  5.0
  My car broke down on 10 April 2026 and I needed a car to get to work as soon as possible. I called four different enterprises prior to calling the Barbur Enterprise. All other Enterprises were either closed or they had no cars. I think that this speaks volumes to the company for the simple fact that it’s so popular although it took me a while to find a car it was reassurance that the reason why I couldn’t find a car is because it’s such a popular company to work for which speaks to its loyal customers due to great customer service. I would say the only negative thing I could add to this review would be, I wish you had more cars available to you in smaller towns. I live in McMinnville and had to drive out to Portland just for a car because they weren’t available closer to me with that being said, I’m happy that I went to Barbur Enterprise location. Bridgett assisted me and I cannot say enough amazing things about her customer service, her knowledge of the cars, of her job, and what the company also has to offer. She was so amazing and informative. I truly was blessed to work with her. She made renting a car less stressful in more ways than one. She made the process very quick considering they lost power, she was such a positive bright light to my negative frustrating situation that I was going through with my own vehicle. Shout out to Bridgett. She is amazing. I also appreciate her referring me over to car sales through Enterprise because now I’m driving in my new car.

Frequently Asked Questions About Enterprise Rent-A-Car