Valley Tire Center Point S

Reviews

• BS

  Brian smith

  Jul 3, 2023
  5.0
  Great quality service and timely tire replacement. Very professional and kind. Would reccomend everyone to call them first.
• ST

  Scott Taylor

  Jun 15, 2023
  1.0
  I took my pick-up in today with all paperwork of tires, wheels & lift kit purchased from the Myrtle Creek point S store (their own sale of $5000+). I am purchasing this truck & tires are in great shape at 80% tread & records of rotations. They tried to charge me to do a simple tire rotation when all point S paperwork says warranty & tire services are transferable with the paperwork present(including tire rotation). I had to get corporate involved & valley tire claims they are privately owned so they don’t need to honor point s warranty & service transfer. It ended up getting done only with point s representative speaking with the owner. They don’t deserve the point s name if they don’t want to honor point s paperwork. The topping on the cake was to be told, after they spoke with a point s rep” that I was free to go, but not to be here”. I know that they lost any chance of any upcoming sale to my self. Beings that Valley Tire has responded with a nonsense reply, I have now attached a picture of point S tires warranty & service paperwork. At least they do acknowledge that they make the choice to not follow Point S warranty & services guidelines. According to Point S direct, there are many privately owned tire stores that participate in their franchise to get a better cut on tires. Over 200 dealers agree to cover their warranty & services from store to store to be able to get their discount. As far as the “ask seller for availability” according to point S representative directly- that statement means as follows: 1-have your tires been serviced at proper intervals 2-are your tires in a safe operating condition. It does not mean that a dealer can decide weather they want to participate in Point S warranty & services. As customers I hope that you will look at the warranty picture provided & the choices made by this dealer & think about if it makes good business sense for a dealer to feel that they can make their own rules & decisions that are against the franchises choices that they represent.
• JG

  Jessie Grant

  Jun 8, 2023
  5.0
  Great first experience at Valley Tire! Cody was phenomenal while helping me figure out tire size, wheel studs and lugnuts for my 65 VW. He was respectful, helpful and prompt. Their prices were competitive as well. Thankful I skipped my usual tire store and tried this shop out...I'll definitely be back!
• HN

  Hal Newton

  Feb 8, 2020
  3.0
  Good food

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