Enjoy a much-needed break from driving when you stop by Plateau Travel Plaza, an all-in-one rest stop in Madras, OR. Our property includes a truck stop, slot room, café, deli and convenience store.
While traveling to the great outdoors of Central Oregon, we've got you covered; from straw hats & visors to sun-screen & sun glasses!
Our Convenience Store also carries all your snacking and commuting favorites. From Deluxe Watertown Coffee station, Coca-Cola in every flavor combination imaginable with the new Free-Style drink station to Chips, Energy Drinks or your favorite beer or wine.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.