I was very happy with my service today at Les Schwab. Emma helped me get a full service oil change and my check engine light was on also. We are new in the area. They gave me the diagnostic codes and recommended Robs automotive repair. Emma was very friendly and helpful and I would definitely recommend them and return there.
I went here today because I had a nail in my tire. I initially went to Discount Tire, but the line was extremely long, so I decided to try Les Schwab since it’s close to my house.
I was honestly a little nervous because this was my first time dealing with a tire issue like this. As soon as I parked and stepped out of my car, one of the employees greeted me immediately and offered to help. I unfortunately forgot his name, but he was very friendly, professional, and handled everything really well.
Then I met the young lady at the counter, who was also incredibly pleasant and helpful. She made sure I felt comfortable with the decisions being made and never pressured me into anything. She even gave me the option to stay or leave while they worked on my car and mentioned that they had coffee and popcorn available if I wanted to wait.
To my surprise, patching my tire was completely FREE! They also inspected my car and gave me estimates for a few other recommended services, but there was absolutely no pressure to have anything else done.
This place is seriously underrated. Every employee I interacted with was friendly, professional, and well-dressed (compared to discount tires employees...). The whole experience was much better than I expected, especially for something I was initially nervous about.
I really hope Les Schwab takes good care of their employees because they definitely took good care of me. I hope they all get paid well.
RH
Raymond Hart
Sep 3, 2026
I had a good experience at Les Schwab on Sunnyside. They were able to get my truck right in and they gave me a ride home and picked me up when the work was finished. They went the extra mile for me.
JR
Jim Randall
Aug 27, 2026
Extremely disappointing customer service. I’ve had my vehicles serviced at this Les Schwab location for several years, but after this experience, my family and I will no longer be customers.
I had a brake repair appointment scheduled a week in advance and dropped my truck off at 8:15 a.m. I clearly explained the issue, took time off work, and was prepared to leave my truck there all day. Seven hours later, I still had received no call or update. I had to call the store myself, only to be told they were too busy to work on my truck that day.
The lack of communication was unacceptable, and the manager’s attitude made it clear that my concerns were not a priority. After years of being a customer, this is how I’m treated? Very disappointing.
I won’t be returning to Les Schwab, and I’ll be sharing this experience with anyone considering their services.
SG
Steve Guthrie
Aug 19, 2026
Went there for a flat repair.
Waited for them to open because my tire wouldn't hold air enough to drive very far.
I was the first one there, got there at 6am, they open at 8.
When I got to the counter I was told it would be an hour before they could get to it.
What happened to the old Les Schwab, sure miss it.
Discount tire got right on it.