Sheppard Auto Group

Reviews

• GE

  Greg Elam

  Apr 24, 2026
  5.0
  If one is looking to buy a car, this place has it or can get it! Not your typical dealership. I would say that it was fun. All questions and concerns addressed and answered. Great people, great atmosphere, great overall experience. From sales to service, two thumbs up!
• JM

  John McIntyre

  Apr 13, 2026
  1.0
  I truly wish I was reviewing this with another 5 star after our recent purchase of an 2026 XC90. Unfortunately this was by far the worst experience buying a car I've ever had. We bought the car and got the sealant added on, only to pick up our car 24hrs later to discover it wasn't done or even washed. Imagine showing your friends and they didn't even wash the car. Then, we drop the car back off to have it done thinking it was just a mistake. They sealed the bugs and dirt into the paint. Neither time was the car inspected. Well we just wanted to enjoy our car for the weekend and bring it back to be redone again (3rd times the charm) on Monday. We use the car Friday and find out the back door is disabled( cant open). So we dropped our car off and got a loaner. Which that was a bother to them. I will say Mark was a pleasure but their GSM Dustin was not even worth wasting breathe on. He never followed through on anything, didnt call back, and just made stuff up to get me away from him. (Still owe me a full tank bud). This was our 4th car as a family from Sheppard Motors and will really question if we ever go back. $75,000 for the worst customer service by a high-end car sales company. Only saving grace is service Brandon (hope youre better soon) Nolan, and Bobby (for taking the ball Dustin Dropped). Love the service department for Eugene.
• D5

  Dominus 5683

  Apr 3, 2026
  5.0
  Joel is great, he’s funny and very quirky. 10/10 would do again
• BF

  Bob Fordham

  Mar 23, 2026
  5.0
  Sheppard's Volvo dealership had a 2022 Kia Niro listed so I came into look at it. Their salesman Tairee Salazar was very straight up with me, knowledgeable, and he applied no stereotypical car salesman pressure. We negotiated a fair deal and I love the car. It was a simple and low stress experience. Thanks!
• TD

  Tony Dodge

  Mar 9, 2026
  5.0
  Just looking, good people, nice cars