SpeeDee Oil Change & Auto Service

Reviews

• AJ

  Anna Jentsch

  2 days ago
  5.0
  Super fast! And Austin was very friendly and honest. The whole crew was polite. Great place!
• QW

  Quinten Walsh

  4 days ago
  5.0
  Highly recommend!!! The mechanics here are extremely helpful, nice, and knowledgeable. I have been getting oil changes here for a cpl of years. Had some issues come up on my vehicle and they diagnosed and got me going in no time.
• AM

  Amber moss

  5 days ago
  5.0
  Quick service, instead of charging looked at my issue and resolved it without the need for repaid. And even made sure I knew I need an oil change. 100% reccomend and will be back when I need more help.
• CH

  Chiquitta Humphrey

  Jun 29, 2026
  5.0
  SpeeDee lived up to their name. I came in to get my headlights restored. They got my in and out in under 20 minutes and did a good job. They were very friendly and answered any questions that I had.
• JB

  Ja'Miah Burnett

  Jun 9, 2026
  1.0
  My 17-year-old son took his 2020 high-mileage Ford Escape in for a basic oil change. Based on their advertised pricing, we expected the service to cost about $50. Their standard oil change is $64.99, and they are currently advertising a $15 coupon. My son requested a basic oil change. Instead, he was sold a “high-mileage treatment” after being told it was manufacturer-recommended to help prevent engine damage. Trusting the professionals and not wanting to harm his vehicle, he agreed. He was told it was only a slight upcharge. The final bill was $102.07 after the coupon was applied. I felt they had taken advantage of a young customer, so I called and asked to speak with the manager. The person who identified himself as the manager, Tyler, defended the sale. When I challenged the claim that the service was “manufacturer recommended,” I asked him to provide documentation from Ford supporting that recommendation. He could not. Instead, Tyler shifted the conversation and asked whether I was claiming the product had no benefit. My response was simple: whether a product has some benefit is not the issue. The issue is that Ford does not recommend this service for my son’s vehicle, despite that representation being used during the sales process. What concerns me most is that this sales approach appears designed to create fear rather than provide information. A 17-year-old customer was told he needed an additional service to help avoid engine damage. When a business invokes the authority of “the manufacturer” without being able to support that claim, it crosses the line from educating a customer into pressuring a customer. I also expressed my concern that invoking “manufacturer recommendations” creates fear and pressure, especially for a young customer who relies on the expertise of the service advisor. Tyler acknowledged that this is how they are trained and that he was following the training provided by the company. That admission is what troubled me most. If this was simply one employee making a poor decision, that would be one thing. Instead, I was told this is the process. If the process is to use manufacturer language that cannot be substantiated and to present optional services in a way that encourages fear-based decisions, then that is a predatory sales practice. When I pointed out that their standard oil change is $64.99 and that they advertise a $15 coupon, Tyler insisted they do not offer a “$50 oil change,” despite the math being straightforward. Finally, when I requested that my son be credited the difference between the $102.07 he paid and the approximately $50 oil change he originally requested, Tyler stated that he would need district manager approval, despite identifying himself as the manager handling the situation. Consumers can make their own decisions, but I would encourage anyone visiting this location to ask which services are actually recommended by the vehicle manufacturer, which services are optional, and what the total cost will be before approving any additional work. In my opinion, businesses earn trust by providing facts and allowing customers to make informed decisions. Fear-based upselling, especially when directed at inexperienced young drivers, is not customer service. It is predatory. So there is clarity the difference owned to my son is $47.77 Services provided- 64.99 Advertised Coupon- $15.00 Subtotal- $49.99 Sales tax : $4.31 Total- $54.30 Paid: 102.07 Difference Owed - $47.77 Update 11:10 am Tyler called defending his predatory practices on a 17 year old kid and offered $20 refund. When I challenged his math he got very offended and took the position he was trying to do the "right thing" not being aware the right thing would have been not to use predatory sales tactics to take advantage of a 17 yr old kid. This is a matter of principle. Buyers beware of this location. Update 6/9/2026 4:09 PM I was able to speak with their district manager named Eldrick Flowers. He was kind and understanding and offered a FULL refund for the situation.