Enterprise Rent-A-Car

Reviews

• SK

  Somaye Khaksar

  6 days ago
  5.0
  I rented a car in NC and returned it in OKC. The entire process went very smoothly, from booking to returning the vehicle. I was very satisfied with the overall experience.
• DS

  Donald Sasso

  Aug 27, 2026
  5.0
  The people at the counter were really nice. Due to the limited vehicles I got an upgrade to a small SUV. Very comfy.. looking forward to renting again soon with Enterprise.
• TR

  Taviann Redbone

  Aug 13, 2026
  1.0
  I recently finished a roundtrip from Oregon to pick up my kiddos from Oklahoma. The only thing available at the downtown branch was a 5 seater. That was fine for the ride down to oklahoma. I called Downtown branch before leaving to ask if I could possibly swap when making it to oklahoma due to me picking up more passengers aka my children to bring them home. Harmon stated " I should be fine and I should call enterprise location ahead of time and let them know the issue" I called Cassidy with Enterprise customer service , let her know the issue and to please book me for a mini van at the airport and I would be willing to pay extra if need be! Cassidy modified my reservation, extended the day, and stated everything is good to go once I arrive at the airport. Upon arrival at the airport rental service, there was one attendant on lot named Curia. She did not ask my name, she did not even look up my reservation. She refused to give me her name and called security on me and my fiance and stated" she wont swap just because I have more passengers" mind you I called multiple times ahead to enterprise JUST to make sure it was okay to swap and had money saved just in case I needed to pay more to get into a bigger car for my kids to ride safely 25 hours! Curia turned us away and my kids were crammed in the back for 9 hours. When arrived at Denver airport , Eric the manager took my name and reservation and had us swapped out in 5 minutes, safely making it back to Portland, Oregon. I have never had a problem like this before and definitely would like to know who to contact about this lot attendant. Thank you!
• LD

  Lance DeSpain

  Aug 8, 2026
  1.0
  The rentals are always great. If you accidentally leave your sunglasses in the visor the people that work here will take them and then tell you that the person that was working when you dropped off the vehicle doesnt work there anymore. At least that's what the manager Brandon told me.
• DM

  Delicia Morris

  Aug 8, 2026
  5.0
  "I want to share the highest possible praise for Eric at the Will Rogers World Airport counter. I was traveling to attend my son’s Army National Guard graduation at a military base over an hour away. Although the airport location was completely out of vehicles, Eric refused to let me miss this irreplaceable milestone.He took it upon himself to find a solution, tracked down a vehicle, and completely saved the day. Without Eric's dedication, quick thinking, and outstanding professionalism, I would have missed my son's graduation. He did a profound service to my family and the Army National Guard, and he is officially an honorary member of our family. Employees like Eric are incredibly rare, and I hope Enterprise corporate recognizes his phenomenal leadership!"

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