Enterprise Rent-A-Car

Reviews

• JN

  Joe Nirenberg

  May 9, 2026
  5.0
  Outstanding customer service from the team at Enterprise at Will Rogers Airport in Oklahoma City. I was rushing to catch a flight and accidentally left my Bose headset in my rental car. Rodney went completely above and beyond to retrieve it and get it back to me before my flight took off. In a stressful moment, his professionalism, urgency, and willingness to help made all the difference. Customer service like that is rare these days, and I could not be more thankful. Huge thanks to Rodney and the Enterprise team for taking care of me. Highly recommend this location.
• JL

  Jacki Lindberg

  May 8, 2026
  3.0
  Until recently I seldom had the need to rent cars, but the occasion has come up many times over the past year. I lean towards enterprise because they are always pleasant to deal with and close to my home. The staff is typically very kind and extremely helpful. Now that I rent cars regularly for work trips, I have stayed faithful to enterprise to build up my membership points and rapport with the staff. This last rental was for work. I was shocked at the hoopdie they provided. I am not a complainer by nature but I wouldn't let my adult children drive this vehicle. The service icon was on when I turned the key of this 2024 Mitsubishi mirage. It hadn't even gotten to 50k miles but I thought the car was 15 years old. The registration proved otherwise. The brakes were bad, I had to hold my foot all the way to the floor for fear they would disengage and move forward while stopped at a traffic light. The oil change sticker implied the service was extremely overdue. Just starting the vehicle was embarrassing bc it was so loud when it cranked a few times to turn over. My teammates made fun of me for not immediately returning it. I'm not usually that type. When I returned it this morning, the staff was so kind helping me get my luggage out and we're empathetic to my plight but I have a feeling it may get washed and rented out again today. So to the one who may rent this vehicle next, beware.
• JS

  Jay Smith

  May 3, 2026
  5.0
  Enterprise consistently has great service - they are fast, and always have the cars or SUVs that I need. There might be less expensive rent-a-car companies, but you get less motivated service and often you don't get the type of car you reserved. There are more expensive and more brand recognizable companies, but Enterprise is just as good, less expensive and often friendlier. Thank you Enterprise!
• JT

  Jason Tompkins

  May 3, 2026
  5.0
  OKC Hertz was smooth as silk. Friendly staff, easy pickup and drop-off. Zero hassle and my car was waiting for me as a gold member, unlike other Hertz locations lately.
• RR

  Roy Rape

  May 1, 2026
  4.0
  Technology at check-in archaic! Needs updated and why do I have to enter data you already have lol

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