I recently had our 2026 CX-5 serviced at Bob Moore Mazda in north OKC. My wife and I arrived a bit earlier than our scheduled time and were met by Christie, the service representative. She was polite, professional and quite accommodating. She collected my information, explained the process and guided us to comfortable seating. The BM crew then completed the entire service process in a very short amount of time. Upon check out Christie explained the work done, provided me with the associated paperwork and later e-mailed a digital copy of such. This was one of the best service experiences I have ever had from a car dealership. Well done Bob Moore!
FE
frankie evans
Oct 2, 2026
Kenneth Byrum was my Service Advisor. He is always very friendly and I receive excellent customer service!’
RJ
Riley Jensen
Sep 28, 2026
Malachi has been great to us along the process. Very kind, answers all of our questions. Very communicative. So far, we are happy with our 2025 CX-50!
JH
Joyce Hudspeth
Sep 23, 2026
I had a wonderful experience.. Customer service was wonderful. I have been going to this location on Kelly and Broadway many years I have never been disappointed, services always been on top. I would like to give special thanks to Ken Byrum, who always has a great sense of humor and service with a smile, Thank you Ken, Thank you Dale Hampsmire you did a great job.
AN
Angela Nguyen
Sep 21, 2026
I came here to buy a new car, knowing that price negotiation is usually part of the process, but this new staff member behaved inappropriately toward me. When I started asking about the price and mentioned the current market rates, the man in the blue shirt acted as if he were shouting at me. I was mistaken to like this car brand, and even more mistaken to decide to come here today. A truly terrible experience!