Good wash and no wait. Will go back.
I went to Take 5 to look for a new place, looking for a subscription. James helped me out, was super friendly at the time and got me hyped on a more expensive wash, and even gave me a discount for that month. Ever since then, every time I come he's in a bad mood. I have kids who love the car wash, so sometimes I come even in the rain. Anytime he's there when it's raining, he's visible irritated that we're there. Pretty disappointed in the people skills.
QS
Quinn Stama
May 26, 2026
Only take 5 my sticker doesn't work and no one here knows what they are doing.
HL
Heather Blakely (Heather Lou)
May 15, 2026
Update: 6/3/26, customer service (Leslie) emailed me. They "canceled" their subscription scam and would only honor the $32 refund for May. They will not honor the total of $312.00 because of how late we contacted them regarding the issue??? My elderly dad didn't know it was an issue until I reviewed his bank statement. The company didn't honor the full refund; therefore, this review will stay permanently. If the company wishes to reconsider, Leslie from customer service can contact me again and make it right. What a very unfortunate outcome.
My 74-year-old dad only used this car wash once, and somehow they tricked him into a monthly subscription. He had no idea they had been taking out $32 a month since last November! He went by there and spoke to Jayen Johnson, and he said he would cancel the subscription and let the office know. Well, $32 came out again for May, and every time you call their number, you get a robot saying it will send a stupid link to your phone, and then you have to fill out a request for someone to call you. Complete garbage. If they make it right and refund the whole amount, I will take down this post. It's a disgusting company to take advantage of the elderly. I pray they make it right asap...
An Appalling Breach of Expressed Guarantees and Basic Professionalism!
Regrettably, my recent visit to this Take 5 Carwash location stands as one of the most remarkably deficient consumer experiences I have encountered. Despite selecting and rendering payment for a specific tier of their automated wash services, the final result was undeniably substandard. Upon exiting the automated tunnel to utilize the self-service vacuum and detailing bays, I found my vehicle looking as though it had entirely bypassed the washing apparatus altogether.
Naturally, I sought to remedy this oversight by invoking the establishment's conspicuously posted "100% Satisfaction" guarantee. The signage unequivocally promises patrons a complimentary second passage through the automated structure, followed by an immediate, on-site credit card refund should the secondary wash also prove unsatisfactory.
However, my attempt to exercise this policy was met with unabashed hostility by the three employees present. They were not merely unhelpful; they were actively disrespectful, entirely devoid of professional decorum, and wholly apathetic regarding the unacceptable condition of my vehicle. When I formally requested the promised second wash, I was issued a flat denial. Pointing to their own signage, I subsequently requested the stipulated refund. At this juncture, an employee spitefully informed me that such transactions were the exclusive purview of their 19-year-old manager—a manager who, I was told, had already departed for the remainder of the day. It was precisely 10:30 in the morning.
This location appears to operate under a facade of customer service while actively engaging in deceptive business practices. The staff’s overt insolence, coupled with the staggering dereliction of duty by a managerial figure inexplicably absent before mid-morning, renders their posted guarantees entirely illusory. I strongly advise prospective patrons to take their business to an establishment that honors its commitments, respects its clientele, and employs personnel capable of basic professional conduct.