Take 5 Car Wash

Reviews

• HL

  Heather Blakely (Heather Lou)

  5 days ago
  1.0
  My 74-year-old dad only used this car wash once, and somehow they tricked him into a monthly subscription. He had no idea they had been taking out $32 a month since last November! He went by there and spoke to Jayen Johnson, and he said he would cancel the subscription and let the office know. Well, $32 came out again for May, and every time you call their number, you get a robot saying it will send a stupid link to your phone, and then you have to fill out a request for someone to call you. Complete garbage. If they make it right and refund the whole amount, I will take down this post. It's a disgusting company to take advantage of the elderly. I pray they make it right asap...
• MM

  Mark

  May 12, 2026
  1.0
  An Appalling Breach of Expressed Guarantees and Basic Professionalism! Regrettably, my recent visit to this Take 5 Carwash location stands as one of the most remarkably deficient consumer experiences I have encountered. Despite selecting and rendering payment for a specific tier of their automated wash services, the final result was undeniably substandard. Upon exiting the automated tunnel to utilize the self-service vacuum and detailing bays, I found my vehicle looking as though it had entirely bypassed the washing apparatus altogether. Naturally, I sought to remedy this oversight by invoking the establishment's conspicuously posted "100% Satisfaction" guarantee. The signage unequivocally promises patrons a complimentary second passage through the automated structure, followed by an immediate, on-site credit card refund should the secondary wash also prove unsatisfactory. However, my attempt to exercise this policy was met with unabashed hostility by the three employees present. They were not merely unhelpful; they were actively disrespectful, entirely devoid of professional decorum, and wholly apathetic regarding the unacceptable condition of my vehicle. When I formally requested the promised second wash, I was issued a flat denial. Pointing to their own signage, I subsequently requested the stipulated refund. At this juncture, an employee spitefully informed me that such transactions were the exclusive purview of their 19-year-old manager—a manager who, I was told, had already departed for the remainder of the day. It was precisely 10:30 in the morning. This location appears to operate under a facade of customer service while actively engaging in deceptive business practices. The staff’s overt insolence, coupled with the staggering dereliction of duty by a managerial figure inexplicably absent before mid-morning, renders their posted guarantees entirely illusory. I strongly advise prospective patrons to take their business to an establishment that honors its commitments, respects its clientele, and employs personnel capable of basic professional conduct.
• AR

  Amanda Chronister, RN

  Mar 26, 2026
  5.0
  I went by this morning before 9 o’clock. The gentleman that was working was holding his own. He safely directed me into the car wash and then helped me with anything I needed in order to detail the outside and inside of my vehicle. Even though he was doing it all and had little help, he still had a very good attitude. The only thing I would say that needs to be better is when they first opened their window cleaner and their detail cleaner was much more potent. You can tell it has been watered down, after their grand opening, to save money.
• CG

  Cheyenne Griffin

  Mar 25, 2026
  5.0
  Love the carwash here . It is high powered , gets your vehicle looking fresh . Plus they have monthly subscriptions starting as low as $16 which is what I use and it's one of th best investments I've made. Saves me so much money compared to paying per wash . Also shout out to the staff I'd like to say that Mr. james here at take 5 car wash has the best customer service in caring for customers, going above and beyond to give you a manual rinse off by hand with a pre cleaning wash before you enter the carwash itself. Not only that but he comes out and engages with the customers, checking in , asking questions and his joyful spirit is contagious :) 10/10 I nominate Mr . James for employee of the month!
• BB

  Brenda

  Mar 22, 2026
  1.0
  I paid $27 for a car wash and everything initially went fine. However, when I pulled around to use the vacuums, the one I parked at didn’t work, and neither did the ones on either side—there was no suction at all. I went to ask for help and was told that only a couple of vacuums were working at the far end, and that I should move my car. Not only was this inconvenient after I had already emptied my car, but there were also no “Out of Order” signs on the broken machines—even though staff clearly knew they weren’t working. When I expressed my frustration, the manager simply handed me a card and told me to leave a review on Google, which felt dismissive rather than helpful. It’s disappointing that a business would charge customers full price while not maintaining essential equipment. In a rural area especially, reliability and customer service matter. This experience was frustrating and unacceptable, and I won’t be returning.