Enterprise Rent-A-Car

Reviews

• NC

  Nathanael Coronado

  Aug 1, 2026
  1.0
  I really don’t like to write negative reviews. This experience though was the worst interaction I have had as a customer anywhere. Being dismissed when I called the front desk after being surcharged for damage that I did not cause. They immediately passed the buck to corporate. On top of that, I had photo evidence that I submitted to the provided points of contact. After months of back and forth I ended up just eating the charge, because I was moving for work and the legal fees were not worth it. This is how the whole rental car organizations operate. The physical location was no help in assisting with this issue, and on top of that they were the ones that put the false damage charge on to begin with. From here to their corporate it was an awful experience.
• ME

  Matt Everitt

  Jul 19, 2026
  2.0
  Rude staff seemed annoyed when I asked if I can use my debit card cause im active duty and on the website it says I can use a debit card she stated absolutely not and became annoyed
• DL

  Donika Lumi

  Jul 19, 2026
  5.0
  Car was clean and drove well, and it came with a full tank. The lady at the desk was the sweetest ever and explained stuff to me so patiently. They also called to confirm my rental and ended up working out a way to get my car when I arrived at the airport instead of the next morning which made it so much easier for me. 10/10 experience
• SS

  Shelly

  Jul 1, 2026
  5.0
  Our plane was very delayed but this Enterprise still had someone there after hours to accommodate passengers. We very much appreciated being able to get our rental car before heading to the hotel. Thank you! Also in the days leading up to the trip, I had called a few times, and they answered all of my questions and were friendly.
• DR

  DAMON REEVES

  Jun 16, 2026
  4.0
  Overall Good. Associate Didn't ask if I was in The Military.

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