Car DealerAuto Body ShopAuto Insurance AgencyAuto Parts StoreAuto Repair Shop
The Billingsley Family has been committed to delivering the highest possible level of customer service since Travis Billingsley opened his first dealership in Lufkin, Texas in 1963. Exceptional customer service are not just words at Billingsley Ford, which is a two-time recipient of the most coveted Chairman's Award and a seven-time recipient of the prestigious President's Award. Receiving the first award in 1996, Billingsley Ford was one of only 114 of the nation's more than 5,000 Ford dealerships nationwide, to be honored.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.