Volvo Cars Oklahoma City

Reviews

• JK

  Jake Kronshage

  Sep 30, 2026
  5.0
  Lisa in the service department was amazing. She was very responsive and helped me even though I was out of state
• MS

  Melissa Smith

  Sep 29, 2026
  5.0
  Carl was absolutely amazing and patient with helping me find the exact car I wanted. I greatly appreciate all of his effort!
• RD

  Ricardo Diaz

  Sep 26, 2026
  5.0
  Very helpful and patient with ally question, will definitely recommend
• LM

  Lisa Morris

  Sep 25, 2026
  5.0
  Brandon was amazing! The entire process of buying my daughter’s new car was quick and easy. Will definitely return for our next car.
• AD

  anthony durning

  Sep 9, 2026
  1.0
  My experience purchasing a 2020 Porsche 911 Carrera S from Volvo Cars Oklahoma City has been one of the worst dealership experiences I have ever had. The issue is not that I bought a used vehicle and later found something I did not like. The issue is that I specifically questioned the rear wing/spoiler on the Porsche and was told by the dealership’s General Manager, John, that it was factory equipment. I relied on that representation when purchasing the car for approximately $120,000. After the sale, I discovered that the wing was NOT factory Porsche equipment. What makes this significantly worse is that, after initially confirming to me that it was factory, the dealership later acknowledged that it was not. At that point, I had already purchased the vehicle and was left dealing with the cost and headache of correcting something that should have been accurately represented before the sale. The dealership eventually offered to unwind the transaction or contribute a limited amount toward replacing the spoiler. I chose to keep the car, but by then I was dealing with thousands of dollars in replacement parts, shipping, import tariffs, paint, and installation-related expenses. After further discussions, I reached an agreement with John for $3,000 to resolve the matter. That amount still does not erase the underlying problem: I should never have been put in this position in the first place. What is especially disappointing is the lack of meaningful involvement from ownership/upper management. I attempted to escalate the matter to CEO Todd Bondy because, in my opinion, a six-figure vehicle sale involving an inaccurate representation by a General Manager deserves executive attention. I did not receive the level of accountability or response I expected. A dealership earns trust by knowing what it is selling, accurately representing the vehicle, and taking ownership when something goes wrong. When someone is spending $120,000 on a Porsche, “we were mistaken” after the sale is simply not good enough. I strongly recommend that anyone purchasing a specialty, exotic, performance, or modified vehicle from this dealership independently verify EVERYTHING before signing paperwork. Do not rely solely on verbal statements regarding factory equipment, modifications, accident history, options, or originality. Get those representations in writing and have the vehicle independently inspected by someone who knows the specific make and model. I gave Volvo Cars Oklahoma City the opportunity to handle this correctly. Instead, what should have been an exciting Porsche purchase turned into weeks of research, phone calls, parts sourcing, additional expense, and frustration. Based on my experience, I would not purchase another vehicle from this dealership, and I cannot recommend them to anyone buying a high-value specialty vehicle.

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