Enterprise Rent-A-Car

Reviews

• NR

  Noah Royse

  4 days ago
  5.0
  Fantastic Enterprise location. Always on top of reservations and accommodating to schedule changes. Rent from here weekly and have never had a bad experience.
• AM

  Angela Mobley

  Jul 23, 2026
  5.0
  This place is so awesome! The customer service here is phenomenal, and we will ONLY rent vehicles from y'all! Thank you for helping us navigate through such a difficult time, and making this experience fun and completely worry-free! I would highly recommend this location 💜
• TJ

  Trevor Jones

  Jul 15, 2026
  1.0
  Had an absolutely horrible experience trying to schedule a rental car due to an insurance claim. The manager or whoever claims to be the manager was rude and not helpful at all. I booked a reservation and then they were not going to honor the reservation because the insurance company didn’t send documentation until a later time so I was going to have to wait 2 days before getting a rental. Very unprofessional
• I8

  I Moroccan 88

  Jun 22, 2026
  1.0
  Newest and worst location!!! You make a reservation, you get a confirmation email, they wait until you about to pick it up, to inform you that your reservation was canceled... have been an Enterprise customer for years, first time something similar has happened!!! Says no other location has a rental, just to book "over the phone" a similar car at the Broadway location... minutes later
• MR

  MO RAHMAN

  Jun 19, 2026
  1.0
  Around the end of May 2026 I made a reservation at this branch, hoping it will be just like any other enterprise experience that I had over the years which mostly great But I end up with the most rude employee at this branch called Stefan, who was unwilling to help first of all. Secondly, he tried to give a smaller car to me for my reservation when I had a premium full SUV. He trying to convince me that the Tahoe is the same size as the fourth expedition max or the same size as the Jeep Wagoneer, XL, which is totally false When I asked for assistant to find alternative vehicles at nearby branches, his respond was “you do not tell me what to do you need to sit down “ I was so pissed at that point to have this escalate on the spot with such ignorant employee. I will never ever book at this scam branch. When I confronted him stating the Tahoe, it is not the same size as the vehicle that I paid for which is a premium full-size SUV then he comes back and say that’s the only car that he have at the lot and either I take it or go somewhere else. I immediately jumped on the phone with enterprise customer service and as he heard me talking to the customer service Will representative then he comes back and say there is a full-size premium SUV at a nearby location. That’s all what I was able to get from him again, this is will be the last time I deal with this branch and such employee.

Frequently Asked Questions About Enterprise Rent-A-Car