Busam Ford

Reviews

• MF

  Mark Fannin

  2 days ago
  5.0
  My recent purchase from busam ford in Wilmington oh was the best experience I’ve ever had at a dealership. Bub the salesman was very knowledgeable and not at all pushy. He made the whole experience enjoyable and easy. Will definitely be going back for future purchases.
• DA

  Douglas Andrew

  3 days ago
  5.0
  I had an incredible experience at Busam Ford, and I can’t recommend Seth Caldwell enough. This is my second purchase but won’t be my last! From start to finish, the process was smooth, professional, and completely stress-free. Seth was honest, knowledgeable, and went above and beyond to make sure everything was handled perfectly with my new vehicle. If you’re looking for a dealership that treats you with respect and an advisor who truly cares about his customers, go see Seth at Busam!
• BS

  Betty Smith

  3 days ago
  5.0
  I called & they got my Bronco sport in right away & back to me just as quick. Very kind & friendly too, yeah they listened to me & we will be back to Busam Ford.
• JK

  Jerry K

  May 12, 2026
  5.0
  I had my car scheduled for service but before they took it in I had an emergency call and needed to leave. They rescheduled me back in the next business day. They were professional,friendly and fast. Thanks for getting me back in so soon.
• JJ

  Jeff Jordan

  May 7, 2026
  4.0
  Bub- great sales guy. Extremely personable and accommodating. Process was smooth. Got what i needed for my trade and a discount off sticker to arrive at the trade difference i was looking for. Now, PDI is another story and why i only gave the overall experience 4 stars. The PDI was the sloppiest i have ever had: big soap streaks across the windshield, some kind of white stocking label taped dead center of the windshield that i had to remove, green tape all over the rear sliding glass that i had to remove. They did not even go to the effort of washing the roof of the truck. The panoramic roof was grimy and filthy. I had to crawl up into the bed and clean that off. I wasnt looking for a detail upon delivery, just these very common sense items that the PDI process should have taken care of, particularly on a $106k vehicle. They gave me a full tank of fuel but did not top off the DEF which was at 80% when i drove away from the dealership.

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