IONNA Charging Station at Sheetz in Willoughby delivers up to 400kW DC fast charging with both NACS and CCS connectors and 11.5 ft articulating cables. Co-located at Sheetz on Ohio 306 just off I-90, grab fresh made-to-order food, drinks, and restrooms while your vehicle charges. Experience seamless Plug & Charge technology. No app required. Powered by eight leading automakers: BMW, GM, Honda, Hyundai, Kia, Mercedes-Benz, Stellantis and Toyota. Whether you drive a Rivian, Tesla, or one of our founding brands, IONNA Willoughby is your most dependable charging stop on I-90 east of Cleveland.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.