Take care of your customers & they will take care of you'. This philosophy was started by JR Sharpnack in 1949 when he opened his first store in Vermilion. He never knew that his dream of the car business would come true. Not only did he grow the dealership into a success, but his sons also grew it into what it is today a family. We understand, however, that this growth was and is achieved everyday by the most important resource we have our employees. Building on this, son Tom Sharpnack, owner of Sharpnack Auto Group with two locations in Willard Ohio is very involved in giving back to Willard and surrounding communities with sponsorship donations annually to over 30 different fundraisers / schools / police-fire / county fairs & more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.