Enterprise Rent-A-Car

Reviews

• RP

  R. Fierce Pierce

  May 13, 2026
  5.0
  After an absolutely horrible experience with another Enterprise location, the team at Enterprise on Alexis Road in Toledo completely turned our day around. We were in a stressful situation after arriving to pick up a reserved vehicle elsewhere only to find out they had no cars available. We were trying to get on the road to Washington, D.C., and honestly felt stranded and defeated. Then we called the Alexis Road location — and they came through in a BIG way. Nathaniel was outstanding from start to finish. Professional, calm, helpful, and genuinely caring. He treated us with urgency and respect, and you could immediately tell he actually cared about helping customers instead of just pushing them aside. Even though we had to drive extra time to get to Toledo, it ended up being 100% worth it because this team had a vehicle ready and got us back on track quickly. The process was smooth, the customer service was excellent, and the entire experience restored our faith in Enterprise. Huge thank you to Nathaniel and the Alexis Road team for stepping up when we really needed help. You saved our trip and turned a terrible day into a positive one. THIS is what customer service is supposed to look like. Highly recommend this location.
• NB

  Nate Bender

  May 9, 2026
  5.0
  Best service of any rental car location I have ever been to. The people here are a delight.
• CC

  caskettfan1

  Apr 30, 2026
  5.0
  Great customer service. Will definitely be back whenever I need a rental.
• AL

  Andrew Louis

  Apr 25, 2026
  5.0
  Fast efficient friendly couldn't have asked for an easier experience thanks to Allen
• RW

  Roosevelt Woods

  Apr 23, 2026
  5.0
  I like the fact that you gave me 30 days to make sure my car was fixed thank you