National Car Rental

Reviews

• PJ

  paul schultz jr.

  Aug 16, 2026
  5.0
  Tried to rent again September 30 to October 10. You was almost double from Budget. You 700.00 Budget $389.00. let me know, maybe that was a mistake whoever quoted me.
• AB

  Aaron Bowser

  Jul 12, 2026
  5.0
  The staff was friendly abs made the process super easy
• AK

  Allen Kuck

  Mar 22, 2026
  5.0
  Staff is always very helpful and friendly! Will continue using this location for all future rentals!
• JH

  Jay Hu

  Jun 30, 2024
  2.0
  Two days ago, I went to rent a car from this company. As a top-tier member, I am entitled to free upgrades. However, when I arrived at the location, there was only one car available, and no upgrades could be made. The staff was very polite and explained the situation patiently. After renting the car, I received a survey asking about my satisfaction. In the survey, I mentioned that I was dissatisfied with the lack of vehicle options and the inability to upgrade. I am not happy with the company’s size and inventory. Later, I received a voicemail from this location, and I have attached a screenshot of it. After reading it, I felt very uncomfortable and found their handling of customer surveys to be very unprofessional. Originally, I could have given a 4-star rating, but this voicemail changed my mind. Customer surveys should be an open tool for gathering feedback to improve the company’s development, not a channel for venting dissatisfaction with negative reviews. If there is a shortage of vehicles, the company should expand its inventory and look for solutions internally rather than blaming customers for negative feedback. This approach only makes you look very unprofessional.
• MM

  Myron Muhammad

  Oct 10, 2020
  2.0
  This National location is not like your typical service counter at most major airports. They have a very poor selection of cars and they have no Executive Counter. They even tried to offer me a very filthy BMW that wasn't cleaned. Good luck!