I'm not really sure how to rate this experience. For starters, Alyssa was competent, efficient, a good listener and an overall really nice person. She gave my vehicle a thorough inspection, (and I mean thorough) right down to paint thickness, took pictures and recordings then we took it for a ride.
When we got back, she sent the information to an offsite team somewhere that tells her what to offer for the vehicle. webuyanycar.com sells to other dealers so there has to be some meat on the bone for both parties, I get it. They ended offering me about half of what was originally offered which was very disappointing and wouldn't budge, so keep that in mind when you go to sell. So, I'm going to give this experience a 3-star ave., 5 for Alyssa and 1 for the beatdown.
TP
Thomas Petrie
Aug 21, 2026
Before I get into the meat of my review, I need to explain that in NO WAY do I have a single bad thing to say about the Strongsville rep, Alyssa. She was absolutely amazing and certainly an asset to this company. I understand she was just doing her job, so 5 stars for Alyssa.
With that said, overall I found the entire experience mediocre at best.
I'm considering selling a vehicle and came across this company online. Their online evaluator valued my vehicle at $34,500. Great - that's right in the wheelhouse of what I'm looking for, so I set up an appointment.
I arrived for my appointment and the vehicle assessment commenced. Afterward, Alyssa passed my information over to her manager for a final offer. At this time, it was brought to my attention that the vehicle had been in an accident and that this would heavily affect my final offer. When I asked about the details of said accident, they told me they had no visibility into them.
We Buy Any Car then proceeds to offer me $28,500.
Wow. That's quite a hit, so again I ask, "You can't see the actual accident details?" In my mind, a fender bender should bear much less weight than structural damage, but apparently at this place all accidents bear the same weight. Interesting, but okay.
"Thanks for the offer, but we're too far apart."
I was then asked where I wanted to be.
"Well, your online tool said $34,500, which is why I'm here, but I had a rock-bottom number in my head of $33,500."
The manager then magically produces another $3,000 and updates the offer to $31,500.
Wow. Feels kinda shady that they initially offered me $28,500 if another $3,000 could suddenly appear that easily.
I said thanks but no thanks. Shook hands with Alyssa and walked out.
Armed with this new information about my vehicle, I took it upon myself to figure out the details of the accident. A quick Carfax report told me everything I needed to know: a minor damage report concerning the driver's side fender. Likely a literal fender bender.
A fender bender produced a $6,000 hit.
A Google search produced results suggesting this type of accident should result in roughly a $500–$1,000 reduction in value. Not $6,000. Not even $3,000.
Here's the icing on the cake: I went back into their online evaluator and literally entered EVERY detail about my vehicle, including the accident and the minor damage report.
My new online offer? $33,850.
So even after telling their own online evaluator about the accident - the very reason I was given for such a massive reduction - their system still valued my vehicle more than $5,000 higher than their initial in-person offer and $2,350 higher than their "improved" offer.
Bottom line, and why I ultimately decided to write this review: don't bother wasting your time using the online evaluation tool. I drove 45 minutes based on a valuation that gave me every reason to believe we were in the same ballpark. Even after entering 100% accurate details about my vehicle, including the accident, the online valuation was still nowhere near what they were actually willing to offer once I got there. Also, do not accept your 1st offer. They apparently lowball you to see if you'll bite before actually producing the real offer.