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Collision Concierge by Solon Collision

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About

Auto Body Shop
Collision Concierge by Solon Collision makes auto body repair simple and stress-free. Our Stow location serves as a convenient collision concierge center where customers can receive estimates, schedule repairs, drop off and pick up vehicles, and get help throughout the insurance claims process. All repairs are performed by the certified technicians at our Aurora repair facility using OEM repair procedures and manufacturer-approved equipment. We repair all makes and models, work with most insurance companies, and are committed to safe, high-quality repairs with exceptional customer service. Relax, we'll take it from here.

Location

Collision Concierge by Solon Collision
4411 Kent Rd #1, Stow, OH
44224, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.