Jeff Wyler Springfield Kia

Reviews

• EB

  Ethan Braun

  1 day ago
  5.0
  Gavin was very nice, professional. He explained every feature on the Kia Sorento that I ended up purchasing. Most car salesmen today know nothing about the vehicles that they are selling. Gavin is the exception to that. He is incredibly knowledgeable and you can tell that he does his research on the vehicles his dealership sells.
• BH

  Bethany Huffman

  4 days ago
  5.0
  We recently purchased a Kia Carnival. Aaron Jones went out of his way make sure we were taken care of. He went above and beyond to answer our questions and make sure we got exactly what we wanted. We live in Beavercreek and chose to buy in Springfield because of him. His customer service level is outstanding. We are very happy with our Carnival! We would refer him to anyone who needs to purchase a vehicle.
• RA

  Ryan Abels

  Sep 29, 2026
  5.0
  Paige and her team were absolutely incredible! I can’t say enough good things about Paige and her dedication to finding us the right car while working within our budget. We had a lot of back-and-forth communication throughout the process, and Paige’s willingness, passion, and commitment to helping me and my family made everything so easy and stress-free. She truly went above and beyond to make sure we were taken care of. I really appreciate Paige and the entire team at Jeff Wyler Springfield Kia. If you’re looking for a vehicle, go in and ask for Paige — she’ll take great care of you and lead you in the right direction! Highly recommend! ⭐️⭐️⭐️⭐️⭐️
• JS

  Jacob Sparks

  Sep 22, 2026
  1.0
  I’m not someone who normally leaves negative reviews—in fact, this is the first bad review I’ve ever posted—but I feel this experience needs to be shared. First, Cody was excellent. I couldn’t have asked for a better salesperson. He was understanding, reasonable, willing to help, and genuinely cared about us as customers. He understood that buyers want the best deal while dealerships need to make money, and he handled both sides professionally. This review is not directed at Cody. My wife and I test-drove a Kia Carnival and loved it. We were serious, motivated buyers. I wasn’t concerned about the monthly payment, and I was putting a substantial amount of cash down. We submitted everything requested and were told we were approved but needed proof of income. I provided six months of bank statements, a bank letter, my business operating agreement, and two years of tax returns. They let us take the Carnival home while waiting for an answer. For more than a week, I kept hearing that they couldn’t reach anyone at Kia Finance. Meanwhile, we continued driving the brand-new Carnival and put over 600 miles on it. I repeatedly explained that if the answer was no, that was fine—just give me an answer so we could continue shopping. I spent three separate days and easily 15–20 hours at the dealership. My biggest problem was AJ, who I understand is in management or finance. Despite making the decisions, he never came out to speak with me directly. Every message was sent through Cody. I found that inconsiderate and unprofessional after everything we had provided and the amount of time we had invested. Even more concerning, other salespeople made comments to me about how AJ gets grumpy and doesn’t want to do anything. Hearing employees acknowledge this made it seem like my experience wasn’t an isolated misunderstanding. Upper management should be aware when someone responsible for completing deals treats motivated customers this way. After all of this, I agreed to the deal with one small request: include a set of all-weather floor mats from another vehicle. A comparable set costs around $139 on Amazon. AJ refused and reportedly said, “Nope, I’m done. I’m not doing it.” I was stunned that after more than a week, 600 miles, extensive financial documentation, 15–20 hours at the dealership, and a large cash down payment, management was willing to lose a new-vehicle sale over floor mats. I left extremely frustrated. If it hadn’t been for my wife wanting the Carnival and Cody treating us so well, I would not have returned. I ultimately went back and purchased the vehicle, but the way management handled the situation was ridiculous. I own a business, so I understand that businesses must make money and don’t have to agree to every request. However, communication and basic respect matter. Cody deserves recognition because he is the reason this sale was completed. Unfortunately, management made what should have been an exciting purchase unnecessarily stressful and disappointing.
• LG

  Lex Graber-Pels

  Sep 15, 2026
  1.0
  Unfortunately I had a horrible experience with this dealership.. I had been in contact with Kenny over a Jeep Grand Cherokee L. He had ensured me it was a great car and that my 2 hour drive would be worth my time. Well it was far from worth my drive. My fiancé and I didn’t even make it out of the parking lot before hearing front end rocking ,cracking, popping , and loose bushing. I’m honestly so frustrated that we wasted our day to go out to a dealership that was dishonest and when confronted acted like he didn’t hear a thing.. I will never recommend this dealership to anyone.

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