Carriage House Car Wash

Reviews

• TP

  Thomas Peck

  2 days ago
  4.0
  got a free was when they first opened no complaints! Was a good wash for the car, however the interface, or using the coupon was a little complicated. I am sure it's cause they just opened. Once they work the kinks out, should be fine. Other than that good experience.
• AJ

  Alana Jenkins

  May 12, 2026
  5.0
  We were getting frustrated with the quality of Mike's Car Wash, so we started to go here. We feel like this car wash does a better job of getting a car completely cleaned, especially with bird poop. We did find out if you do the subscription, you have to cancel in person, which is annoying.
• KT

  Kris Tegeder

  May 5, 2026
  1.0
  I have been a member at the Sharonville location since they opened. My vehicle was at the dealership for roughly two months. I borrowed a friend’s vehicle to drive. I called and asked if they would make an exception and let me bring this vehicle through one time before returning it. The guy on the phone said yes. I drove over there later that day, the site manager said “no, that’s against policy”. I tried to reason with him politely and he very quickly offered to cancel my subscription!! An overwhelming display of terrible customer service. I was and still am stunned.
• TO

  The true review Ohio/Kentuckey

  Apr 24, 2026
  1.0
  Originally this was the only brand of car wash I would use the company I own was about to the same day as the day I canceled my personal account out the entire fleet of 42 cars on the same top car wash but if you have a pic up truck with a hitch as of a new police less then a week old you can not go through the wash any longer such a let down but hey mikes car wash and car wash plus directly across the street is still allowing trucks with hitches to go through so it’s fine just a shame because the convenience of multiple locations was nice but the face that the guys at sharonville literally are always trying to find a way to get out of work or close early is sad
• CB

  Christopher Beard

  Apr 24, 2026
  1.0
  I have been going to Carriage in Sharonville, including other Carriage House locations for over a year with multiple vehicles. Today I went to the Sharonville location, which I take my Jeep there at least 2-3 times a week, (for over the past year) not really sure what this guy's deal (assuming he might be a manager) was but I pulled in and he explained that the lights on my Jeep could cause issues with their material "ripping off" in which I have never had any issues or I would not go there. He proceeds to tell me "well I will let you through this one time and you can pull up and we can inspect your vehicle." It's unfortunate because the owner has come up to me numerous times to say hi at this location and has been very helpful and respectful, however after today I am cancelling all my vehicle subscriptions and going elsewhere. If you have a concern, it's one thing to come up and have a conversation with me but to tell me that "your vehicle" when we have never had any issues, is poor customer service and an indication I need to go elsewhere after raving about this place. Owner was nice, ( thank you for being great over the year ) but this guy was rude. Taking my business elsewhere.

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