Hissong Group, Inc., headquartered in Richfield, Ohio, is the premier full-service authorized Kenworth Dealer Group in Ohio and has been in business for over 60 years. We’ve grown to six dealerships and a TRP store serving the fleet and owner operators in our area of service. Our over 250 employees are dedicated to serving our customers selling The World’s Best – Kenworth.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.