Explore offerings from True Performance on 7854 Industrial Parkway in Plain City, with popular services available at this location.
Services
6 items
Collision Repair
Auto Body Repair
Mercedes-Benz Certified Repairs
BMW Repairs
Porsche Repairs
Audi Repairs
True Performance - Services+Products
9 items
services
Minor Scratch and Dent Repair
Vandalism Repair
Weather Damage
Frame and Unibody Repair
Aluminum Repair and Welding
Custom Painting Services
Mechanical Repairs (Accident-Related)
Glass Replacement (Accident-Related)
Detailing
Reviews
4.5
118 reviews
5 stars
100
4 stars
4
3 stars0
2 stars
2
1 star
12
JH
Jeff Hire
6 days ago
5.0
A great repair shop with a polite and professional staff. My auto repair was outstanding.
MB
Michael Beecher
May 30, 2026
5.0
Great service great people
JH
Josh Hafner
May 29, 2026
5.0
Great warranty, quality and factory certified parts!
RN
Robert Newman
May 12, 2026
5.0
Super good people to work with! They will exceed your expectations. I'm a repeat customer and won't go anywhere else.
SP
Sydney P.
Feb 4, 2026
5.0
True Performance is the only shop I’ve found that actually fights for the customer instead of taking the easy way out with insurance.
I am generally very wary of repair shops due to years of dealing with foot-dragging and corner-cutting, but True Performance is the complete opposite. When my BMW M2 Competition was hit, Ed managed my case with incredible diligence. He fought the insurance company's attempts to cut corners to save money at every turn to ensure they used the right parts to bring the car back to its "like-new" state, all while keeping me updated through pandemic-related shipping delays. They made a long, awful process so much less awful where they could.
What continues to truly set them apart, however, is their long-term integrity. Two years after the initial repair, I had a minor issue with the door alignment. They got me in immediately, and the owner personally helped troubleshoot a separate tricky noise issue that most shops would have used as an excuse to blow me off. If you have a luxury vehicle that needs work, don't even hesitate. This is the one.
To prepare for your service at True Performance, we recommend that you remove any personal belongings from your vehicle. It's also helpful if you can provide us with a detailed description of any issues you've noticed. If possible, wash your car before bringing it in, as this can help us better assess its condition. Lastly, make sure to bring your insurance information and any relevant documentation related to your vehicle's history.
Do you offer any warranties for your work?
At True Performance, we stand behind our work with confidence. We provide a comprehensive warranty on all our auto body repairs. This warranty covers both the parts we use and our workmanship. The specific terms and duration of the warranty may vary depending on the type of repair performed. We encourage you to discuss the details of our warranty with our team during your initial consultation.
What services does True Performance offer?
True Performance offers a wide range of auto body services to meet your needs. Our services include collision repair, dent removal, paint touch-ups and full repaints, frame straightening, and windshield replacement. We also provide custom bodywork and detailing services. Our team uses high-quality products and advanced techniques to restore your vehicle to its pre-accident condition or enhance its appearance according to your preferences.
Do I need to schedule an appointment for an estimate at True Performance?
Yes, scheduling an appointment ensures an estimator is available and minimizes your wait time.
How long will repairs take at True Performance?
The advisor will provide an estimated time to complete vehicle repairs; check with them for specifics.
Is there a warranty on repairs at True Performance?
Yes, all repairs come with a Limited Lifetime Warranty.
Can I get a rental car while my vehicle is being repaired at True Performance?
Yes, arrangements can be made through True Performance. Rental coverage depends on your insurance policy; they partner with Enterprise Rent-A-Car for rentals.
Can other service work be done on my vehicle while it is at True Performance?
Yes, inform your advisor about any additional work you want so arrangements can be made.
What payment methods does True Performance accept?
They accept major credit cards including American Express, Visa, MasterCard, Discover, as well as cash and checks. Note a 3% charge applies to credit card transactions.
What are the hours of operation for True Performance?
Open Monday through Friday from 8:00 AM to 6:00 PM; Saturdays by appointment only; closed Sundays and on specific holidays.
Are there wheelchair accessible facilities at True Performance?
Yes, the entrance, parking, and restrooms are wheelchair accessible.
Where is True Performance located and which area do they serve?
True Performance is located at 7854 Industrial Pkwy, Plain City, OH 43064, serving Plain City, OH, USA.
What nearby places can customers visit around True Performance?
Nearby places include Junior Library Guild for education, StoreEase Self Storage for storage needs, and INTENSE Racing for auto customization enthusiasts, offering convenient options if you have to wait during vehicle service.
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