Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
When you want your car washed, waxed, protected and shiny on the outside, while you enjoy an interior that looks – and smells – freshly cleaned.
Reviews
4.0
482 reviews
5 stars
283
4 stars
74
3 stars
39
2 stars
23
1 star
63
FH
Fennell Henderson
Jun 24, 2026
5.0
The managers Christian and Heather do a phenomenal job!
BR
Bert Renolds
Jun 23, 2026
5.0
Good wash. Dont let google fool you though, its not touchless.
MB
Mauris Binathe
Jun 18, 2026
2.0
Thursday July 18, at 6:45 pm.
I had a deeply disappointing experience at this car wash today. The day shift manager was incredibly rude, aggressive, and unprofessional. He claimed to be the ultimate authority/manager and insisted I follow his exact will, completely ignoring my concerns as a customer. I was treated poorly and felt bullied. The business needs to address how its frontline staff handles customer service, or I will not be returning.
DT
Diane Turner
Jun 17, 2026
2.0
I was at the Pepper Pike location. $30 for the interior and after I handed the man a tip and got in the car I discovered the dirty/dusty dash board. There were sticky fingerprints all over the panel where you control the temperature. The driver arm rest was full of firty fingerprints & the cup holder was full of crumbs.
LJ
Lizz Johnson
May 18, 2026
1.0
Lately this place has gone down when it comes to service , I pulled up here this morning may 18th , I sat here for about 5 minutes while this guy has a personal conversation with this lady, he sees me sitting her instead of coming to assist me he continues laughing and discussing personal things with the lady, as you can see in the photos. Once he sees me snapping pics he then comes over and tells me to pull to the other lane, no greeting just “pull to the other lane” he then goes back to the lady and pulls out a device to act like he’s working, I’m now sitting at the other lane there are no others workers over here and he knows that, 3-5 minutes later another male comes from inside the gas station to help me. I am flabbergasted by my experiences today. A few of the workers here treat the job as if the own the company , management needs to step in and micromanage. I can tell from the reviews I am not the only one that has been experiencing problems here lately .
What services does Waterway Carwash offer at the Pepper Pike location?
Waterway Carwash in Pepper Pike offers full-service car wash services, major brand gasoline, snacks, drinks, and other convenience store merchandise designed for customer comfort and quick service.
What are the operating hours of Waterway Carwash in Pepper Pike?
Waterway Carwash is open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 7:00 PM.
Is the Waterway Carwash in Pepper Pike wheelchair accessible?
Yes, the Pepper Pike location features wheelchair accessible entrances, parking, seating, and restrooms.
What payment options can customers use at Waterway Carwash?
Customers can pay using American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Waterway Carwash customer service?
You can reach Waterway Carwash customer service by email at customerservice@waterway.com or by phone at +1 216-896-5500.
Where is Waterway Carwash located in Pepper Pike?
Waterway Carwash is located at 30299 Chagrin Blvd, Pepper Pike, Ohio, 44124, USA.
What nearby gas station can customers visit near Waterway Carwash in Pepper Pike?
Customers can also find a bp gas station with a convenience store and car wash services nearby, which provides an alternative fueling and convenience stop.
Which real estate agent offices are near Waterway Carwash?
Several real estate agents and services including The Schuman Team, Michelle DeGulis Bevins, Realtor, and Howard Hanna Pepper Pike are located near Waterway Carwash, which might be convenient for clients visiting the area.
Is there a medical or dental service close to Waterway Carwash in Pepper Pike?
Yes, Dental & Cosmetic Solutions, providing dental and teeth whitening services, is located nearby Waterway Carwash, offering convenient health and medical care options.
Where can I find more information about Waterway Carwash's services online?
You can visit their website at https://www.waterway.com/locations/pepper-pike/ or check their car wash services menu at https://www.waterway.com/car-wash-services/.
Brand Certified Facts from Waterway Carwash
This information is certified by Waterway Carwash and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: