Enterprise Rent-A-Car

Reviews

• PC

  PeterMax Corduan

  2 days ago
  2.0
  The vehicle they gave me two weeks ago was missing the back from the remote, the wheel bearings made very loud noises at highway speeds and the front windshield and back window were not cleaned when I took possession. I’ve never had a vehicle in such poor condition from a rental agency. Otherwise the staff were helpful and professional.
• AS

  April Suarez

  Oct 7, 2026
  5.0
  Tee was wonderful, he explained everying for me on how to operate the 2025 Honda Oddesey. Everything was push button which I have never used. I would use Enterprize again to rent another car.
• CY

  Christopher Young

  Oct 2, 2026
  5.0
  Very customer oriented.
• SB

  Sue Bogart

  Jun 18, 2026
  1.0
  First let me say this review is about the Strongsville office. I had used Their website to reserve a SEVEN seat SUV 2 weeks before I needed it. No problem. Got my confirmation email. Had a question about payment options so I called the office 3 days before I was supposed to pick up the car. Was told they don't rent 7 seat SUV's at their location, that i would have to go to the airport location. She (unfortunately I didn't get her name), asked me where, rather rudely, I got the idea it was going to be a 7 seater. I told her it was from their website and actually read it to her. Instead of trying to be helpful and offer any type of solution she just said again that they don't offer any 7 seat SUV's. I told her that was great, 3 days before i'm supposed to pick it up and I come to find out that the biggest they had was a 5 or 6 seater. I said that was not going to work and now I had to scramble and try to find one somewhere else. Oh, and I needed it for the weekend, Saturday through Monday. So you can imagine my nightmare. I took a shot and called the Parma office. Gentleman there was very nice and apologized for the other office and told me each office is independently operated / owned. He said he would have customer service contact me. He also was able to secure a 7 seat SUV Or a van for me. I was Amazed! My biggest beef is, why offer it on Your website AND confirm it if you don't even have any!! Needless to say, I will Never deal with the Strongsville office again!
• JD

  John Dusman

  Jun 12, 2026
  5.0
  Very pleasant experience in and out

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