Whistle Express Car Wash

Reviews

• KG

  kelsey garner

  May 5, 2026
  1.0
  I was a member here for a few months and then decided to switch car washes. I emailed them December 2025 to cancel my membership like the instructions on their website state to do. I got a email back confirming they have canceled my membership but I am still get charged monthly almost $50 to this day!!!! they are ignoring all of my emails and I even called and left a voicemail that has been ignored as well. that 5 months of charges that are not authorized. almost $250 down the drain. I wouldn't recommended this business to anyone unless you are planning on having a lifetime subscription!
• SG

  Sadie Giurbino

  Apr 8, 2026
  1.0
  We went for a car wash and paid $30 for a wash. The truck we have is wide and we were never told nor are there any signs posted about wide trucks not fitting through the automatic wash. The attendee tried to force our truck through multiple times before having us back up covered in soap and leave the car wash. We were promised a refund and a call from the manager and neither ever happened and that was 3 weeks ago. Horrible customer service and if you have young adults working as attendees for the wash you should at least follow up after a situation as we obviously had to then go to another wash and pay for that to rinse and wash the soap off the truck. Owner obviously does not care and we have made multiple attempts to contact them and no answer or return call was made.
• GK

  Genevieve Kneuss

  Apr 6, 2026
  2.0
  The service sucks. Went through with the silver level wash to get mud off the side and hood of my car. Got literally nothing off. Told the manager (she was super nice, nothing but good things to say about the employees). Anyways I went through a second time and they used a mop to get the mud off the hood of my car, but I still wouldn't say my car looked very clean. Still crazy I spent $20 on a car wash when a rain storm would do a better job.
• KM

  Kyle Melberg

  Apr 2, 2026
  1.0
  BEWARE!!!!!If I could give zero stars I would. Been trying to cancel my subscription for months have called multiple times and they keep taking money and not willing to refund anything criminals!!!!! Absolute scammer!!!!!Working with bank now would highly recommend avoiding at all cost
• NC

  Nick Cyganski

  Mar 5, 2026
  1.0
  Do not waste your money. My wife and I have been customers since before they took over for Rainforest, mostly due to convenience, not because they do a good job of washing our cars (their machines don't clean the back of our SUV's at all). A month back my wife went and the gate arm came down and scratched the back of her car. The worker came out and took pics and said she wasn't sure if that would be covered or not b/c the sign they have that basically says enter at your own risk and they aren't responsible for anything, even if its at the fault of their equipment, is at the entrance of the wash and not by the gates. She said she would have the site manager reach out to us to discuss. After not hearing anything for 2 weeks I went back and spoke to the same girl and she said she would call and text him again to reach out to me. It's now been a month and I still haven't heard a peep. Instead of them taking ownership of their mistake they are ignoring it and hoping it goes away, which is candidly embarrassing as a business. We have taken our business to Clean Express as they are opening more locations in the area and I strongly recommend doing the same.

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