This profile is uncertified and using publicly sourced data
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Business Details
About
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Diehl Collision Centers has moved into Ohio! Welcome the newest Diehl Collision Center: Diehl Collision of Massillon! This new center will be the eighth Diehl Collision Center and our first in Ohio. Diehl Collision Centers can be found in Butler, Cranberry, Ford City, Grove City, Hermitage, Pittsburgh, and Washington, PA. Featuring exhaustively trained staff, certified technicians, and pleasant and understanding estimators, Diehl Collision Center of Massillon will feature a customer-oriented approach which has fueled the rise of Diehl Collision Centers throughout Pennsylvania!
Location
Diehl Collision of Massillon
4321 Lincoln Way E #2, Massillon, OH
44646, United States
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.