BK
Brian Kelderhouse
May 5, 2026
Extremely rude and ignorant on the phone when called.
This body shop is phenomenal. My son’s car had a good amount of damage and they had it for weeks. They provided updates multiple times a week and kept me informed of what they were doing and how long it was going to take. They completed the car in the timeframe promised. I really appreciated all the communication throughout the repair process.
The team at Gerber in Hudson did a wonderful job of keeping me updated on the repair, communicating throughout the process, and were very kind and helpful from start to finish. I really appreciate them making a stressful moment a little easier.
So far everything’s been wonderful! I dropped off my car that was hit and they took care of billing insurance and communicating with the car rental next-door. The team was compliant with my request, not to tow it to a different location. They got my vehicle in and out in less than a week. Everything looks good on it so far! They were also several hundred dollars cheaper than other collision repair shops in the area even though I wasn’t responsible for paying, I think that’s important to note. The customer service was really great too. I would use them in the future if needed!
After a little fender bender, my insurance company suggested this repair shop. I was a bit hesitant since it was not close to my house. But I am glad they did!
After a week and half of waiting, when I picked up my car I couldn't believe my eyes. My car looked brand new! They did a great job. And they were nice enough to call me every few days to keep me informed throughout the whole process.
I was very impressed with their work and will definitely use them again.