Enterprise Rent-A-Car

Reviews

• DL

  Danielle L

  6 days ago
  5.0
  We had to return our rental early due to a hurricane evacuation in Florida, and Leslie at Enterprise was absolutely wonderful! She was incredibly accommodating, helpful, and friendly throughout the entire process. We really appreciated her understanding and excellent customer service during such a stressful situation. Thank you, Leslie in Harrison, OH.
• GD

  George Dever

  Oct 7, 2026
  5.0
  I could not be happier with my experience at the Harrison Ohio location. Every person working there seems genuinely glad to have you as a customer and treats you as family. I highly recommend this location for customer service and professional employees
• ME

  Mary Estes

  Sep 18, 2026
  5.0
  Ver friendly and knowledgeable staff. Highly recommend this location to rent from.
• MM

  M. DOYLE (Marissa)

  Sep 16, 2026
  5.0
  Harrison is the best, the staff there is wonderful.
• SG

  Stacia Galey

  Aug 21, 2026
  1.0
  We did not receive our rental truck, although booked over a week prior. In order to haul our child to college with all of his belongings and motorcycle, we rented a one-way truck from Harrison OH to FL. We received a phone call 2 hours prior to our scheduled pick up that our scheduled truck was as not available but they were calling around to get one. I attempted to call an hour before our scheduled pick up to confirm they had in fact received a truck, but 3 phone calls later which was approx 48 min wait time, I was hung up on, so we decided to attempt our pick up. However there was no vehicle at the location. We were told the Lawrenceburg and CVG locations both had a truck and to see if we could get one of those. When I inquired about having it driven to our original location for pick up I was told they closed at 5:00. We then proceeded to drive to both locations of which a truck was not available at either due to a lot of move in dates - hello! That is why I pre-booked a truck! After every location I called the corporate office and was told a district or regional manager would be contacting me. After driving to multiple locations on a wild goose chase for a truck, talking with corporate 4 times and speaking with Enterprise 3 locations, I have yet to hear from anyone and still have no truck. We will now miss the non-refundable return flight home and still have no truck to drive our kid to college. Do not book with Enterprise! They are not trustworthy with having a vehicle like advertised and are incompetent when a problem arises.

Frequently Asked Questions About Enterprise Rent-A-Car