Safelite AutoGlass

Reviews

• BR

  Barbara Ryan

  3 days ago
  1.0
  Technician did a great job. But after the them adding new wipers and not letting me know was bad business, therefore I will not use this company again. Barbara Ryan
• AL

  Adam Lake

  May 11, 2026
  5.0
  Safelite was very professional polite, easy to work with and good communication. I originally was given a quote of $1100 to replace the front windshield which needed with the crack. The back window was leaking and just needed to have a new gasket replaced the old gasket from being old. and not having to replace the whole window at the end, my total cost was $349 where some places would’ve went ahead and just replace the whole glass. They definitely look out for your money.
• HG

  Hannah Gallagher

  May 8, 2026
  1.0
  If you are dealing with a broken windshield, broken driver/passenger side windows, side windows, etc. Do NOT use safelite!!! I repeat do NOT use safelite!!!! My husbands truck, it looks like someone tried to break into his truck by busting his passenger side window. I live in Pickerington and on the Facebook community wall, it looked like a ton of trucks were broken into the same night. The same exact way, by busting out passenger side windows. I also heard this happened in Canal Winchester. Safelite had us call our insurance, which would be a $500 deductible on its own. We called around to different vehicle glass repair companies! THANK GOD!! We found a company that would replace his windows for only $275 and come to us!!! No insurance involved! No deductible or dealing with insurance. He has great reviews and is far, far cheaper and the best part we dont have to get insurance or pay deductibles involved in anyway!! I hope this helps someone out there!! Safelite likes to act like the only need a $100+ (low 100s) and theyd deal with the rest (including your insurance) their advertising is WRONG and MISLEADING!!!! PLEASE, PLEASE do your research. I had only ever heard of safelite prior to this. They do a good job at making it seem like they are the only company out there! They are NOT!!! I hope this helps someone else. I hate leaving bad reviews. But with safelite we were just a number and a checkbook! There are much, MUCH better deals out there! If you find yourself in this situation (which i pray you dont), we recently found ourselves in, just know better deals/company's are out there!!! Please, please look into them before using money sucking safelite. Also, Safelite wanted to charge us $473 plus tax (for a front passenger window) without insurance. Thanks for your time and inhope you find this helpful!!!!)
• CN

  Chris Necaise

  May 8, 2026
  4.0
  Honestly a 4 Star is too low, but can't give a 5 as it wasn't perfect. That being said I was there for a repair and not a replacement, I know that repair isn't perfect but eventually will be making a new appointment to get it replaced, as I keep looking at it while driving it's honestly just an eye soar. But overall the experience, the customer service, the technician, and anyone else who had a hand in the work did a great job.
• AC

  Abraham Chiappetta

  Apr 18, 2026
  1.0
  The technicians are completely inept and under qualified. The first tech I had couldn't not complete the service and blamed the glass they just installed. Then after a nightmare of trying to schedule a follow up appointment the second technician couldn't complete the repair until being walked through the procedure by his own customer service department. And this was only after he took my car to a random parking lot and sat there for an hour. I will never use safelite again.