Enterprise Rent-A-Car

Reviews

• MP

  Michelle Porter

  Aug 25, 2026
  5.0
  I had to rent a vehicle on 8/18/26 for a couple of days at Enterprise in Grove City, OH. I was able to complete everything online including paying and choosing any extra insurance, ect. In order for me to pick up the car, I needed a ride and Enterprise sent a wonderful gentleman to pick me up from my home. When I get to the location, I literally spent less than a half hour because I was able to do everything online and the young man who assisted me was very pleasant and professional. If I need to rent a car again, Enterprise will be my go to for sure!
• JW

  Josh West

  Aug 22, 2026
  1.0
  Reservations and calls to confirm availability are meaningless. They are used to get you in the door and try to upsell you on a 2X pricier vehicle.
• JR

  Jacob Rose

  Aug 17, 2026
  5.0
  Rent here a lot for work. Staff is friendly and I’ve yet to have any issues.
• EW

  Emmalie Whited

  Aug 14, 2026
  5.0
  Autumn was amazing she’s very sweet and understanding. She made sure we were able to get a car within minutes of being there. 10/10
• KR

  Kristin Roush

  Aug 8, 2026
  1.0
  Enterprise Grove City Ohio-Horrible experience!! Enterprise already made us late by over an hour due to not having a vehicle which should have been a 4wheeler drive premium vehicle. We were downgraded to extremely filthy 2022 over 60,000 miles 2022 tundra that vibrated truck when going over 50. Then to find out it was only 2 wheel drive 30 min into our drive. We need 4 wheel drive . We placed our reservation over 2 weeks ago so plenty of time to make this right. The manager knew the conditions of the vehicle . Our choice was take it or cancel. My black pants were covered in dog hair, stains on seats, crumbs and dirt everywhere . I called customer service and requested to pick up another vehicle at any enterprise. The conditions were unacceptable and we only took truck due to the time crunch. I was promised another car and a phone call back. We rented yesterday and not one call back. I’ve reached out over 5 times still no response. You state on your service agreement a clean reliable vehicle? Look at these pictures?? I’m still waiting on a call!