Enterprise Rent-A-Car

Reviews

• DJ

  DaShay Jefferson

  1 day ago
  1.0
  The area rental manager Marley Crabbe needs a customer service class or 10. I expressed how I felt she was rude and the staff is telling me how she’s always rude to people of color and the customers agreed and said the same. But she won’t loose her title or job, her manager actually tried to defend her. Will not be back!
• SR

  Shawn Robison

  3 days ago
  5.0
  The people are great to work with. So helpful getting me a vehicle for my family at the last minute on a weekend. Couldn't ask for better service. All the staff members were amazing and knowledgeable. 5 out of 5 all of them. Cant say enough about this team. Thank you so much.
• BK

  Brian Kelly

  Oct 3, 2026
  5.0
  Will rent from Grove City again. So convenient and pain free.
• WH

  Wendell Hinton

  Sep 18, 2026
  1.0
  I reserved a 7 passenger luxury SUV. When I arrived at the location they informed me that they didn’t have any. I asked why I wasn’t called, they said they were busy. I will never use Enterprise again. Horrible customer service.
• MP

  Michelle Porter

  Aug 25, 2026
  5.0
  I had to rent a vehicle on 8/18/26 for a couple of days at Enterprise in Grove City, OH. I was able to complete everything online including paying and choosing any extra insurance, ect. In order for me to pick up the car, I needed a ride and Enterprise sent a wonderful gentleman to pick me up from my home. When I get to the location, I literally spent less than a half hour because I was able to do everything online and the young man who assisted me was very pleasant and professional. If I need to rent a car again, Enterprise will be my go to for sure!