Strickland Brothers 10 Minute Oil Change

Reviews

• SM

  Sara McFarland

  2 days ago
  5.0
  The guys there around 6pm today were very respectful and helpful. They fixed something a previous employee did incorrectly and were very informative. Thank you.
• AH

  Abigayle Hall

  Aug 27, 2026
  1.0
  Marked everything checked (fluids) yet nothing was checked . Checked wiper fluid added cap was never opened. Never checked the air filters. Last but least never showed the dip stick when the oil change was complete
• EP

  Ethan Pierce

  Aug 23, 2026
  1.0
  0/10 WILL NOT GIVE THEM MY BUSINESS! I tried to call them 3 times and I was hung up on every time before ever speaking to a real person… all I wanted to do was ask questions about pricing and they clearly don’t care about getting business enough to even have the courtesy to answer the phone!
• CF

  Chelsey Flavin

  Aug 22, 2026
  5.0
  10/10 — 5 Stars! ⭐⭐⭐⭐⭐ I cannot say enough good things about the Strickland Brothers in Gallipolis, OH. After a stressful experience at another location, the team here completely turned my day around and went above and beyond to help my son and me. Recently, I had my oil changed at the Dunbar, WV location near where I work. While I was there, I was told that my skid plate was being held up with zip ties and was offered the option of having them removed and replaced with screws. I appreciated that they noticed the issue and offered to fix it, so I agreed. Unfortunately, on my way home from work on US-35, I started hearing a horrible noise and pulled over to discover that my skid plate was hanging down and dragging on the road. My car sits too low for me to safely fix it myself, and by then it was after hours on a Friday, so I had no choice but to carefully drive home and hope for the best. The next morning, I took it to the Strickland Brothers in Gallipolis to explain what happened and see if they could help. They were very busy when I arrived, but I was immediately impressed by how organized and professional everyone was. My son and I were greeted right away, given waters while we waited, and kept informed about when we would be next. We only waited a couple of minutes before they brought us in. Robert listened to everything that had happened and spoke with his manager before personally helping repair the skid plate. I told them I honestly didn’t care how they fixed it at that point—I just wanted it secured and no longer dragging on the ground. But instead of taking the easiest route, they insisted on trying to repair it properly so it would be a more lasting solution. Once they removed the skid plate, they found that the previous repair had resulted in an extra hole being drilled and that one of the mounting holes was stripped. Robert took the time to explain everything to me, apologized several times on behalf of the other location, and found a way to properly secure it. They also told me that once I get a replacement skid plate, they will help install it for me. Robert even offered me a discount on my next oil change at their location as an apology for the experience I had at the other location, and made sure his manager, Chris, was aware of it. What meant the most to me was that none of this was their fault, yet they still treated my problem like it mattered. They were kind to both my son and me, took the time to explain what they were doing, and made the entire process quick and stress-free. I went in worried about how I was going to safely drive my son and myself around, and I left feeling completely relieved. They truly made my day—and my entire weekend. Thank you so much to Robert, Chris, and the entire Gallipolis team! You have absolutely earned my business going forward. I will be coming to this location exclusively for my oil changes and any other services you’re able to provide. 10/10 customer service. 5 stars without hesitation! ⭐⭐⭐⭐⭐
• MG

  Matthew Greemore

  Aug 15, 2026
  5.0
  Traveling to bring our son to collage we where treated with respect and fabulous service. .

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