Goodyear Auto Service

Reviews

• KM

  Katherine Mallone

  Mar 5, 2026
  4.0
  Had an appointment to get new tires. Ended up taking over two hours which was unexpected. I was originally told an hour to and hour and a half. Other than the long wait it was a nice experience. Thank goodness it is attached to a mall so it made the waiting a little more tolerable.
• AD

  Andrew Dowling

  Jan 31, 2026
  5.0
  Where to start. They could have asked for a "150" or "250" non refundable inspection fee. No. Goodyear takes care of their rubber. The tires were installed at a different shop. There were issues with the foam seperation on the Electric vehicle tires. The original shop refused to admit the tire was a half pound off. A big mac out of balance. Took it to a different shop in barberton. They warranty replaced it. Good on them. Thanks. Wobble happened again. Result unsure. Goodyear time. Goodyear took all 4 tires off the rims. Inspected them. Foam and all. Put them back on. Balanced them better than all. It was this super winter ice. Inside the rim. My 2005 Chevy tahoe never had these issues. But everything different tire wise. Ice inside the rim. Never had this but low profile is new to me.. I am actually a Michelin person. But wow. Wow. And wow. If at least 2 persons in this shop if not all dont have a clearly labeled company car within the year. Shame on Goodyear. And glory to what are your best. You may have converted me on a 2% difference on performance but a 1000% on don't be a butt.
• TW

  Thomas Weber

  Aug 12, 2022
  5.0
  Josh Kerlee at the Summit mall Goodyear location was the ultimate rep that saved me 500.00 to 700.00 on new tires. My 2021 Honda HR-V was in for a tire repair twice at the Honda dealer that was patched and held for @ 2 months. It began leaking again. Upon returning to the Honda dealer they instructed me the tire was not repairable. And since the Honda is a AWD they wanted me to buy 2 new tires at @ 700.00. I took it the Summit mall Goodyear location and the tire was repaired. All is well thanks to their service technician Jordan Kasparov. Thanks to a superior team at this location. Donn Klein
• AA

  aksuarez

  May 14, 2019
  5.0
  They explained everything and the service was quick and the facility is very comfy. Staff is very friendly.