Enterprise Rent-A-Car

Reviews

• VF

  Victor Farina

  Apr 26, 2026
  4.0
  The associates were very helpful and answered all my questions. I have no complaints about the staff. It was easy to get started and everything was explained to me and I didn't have to wait for my car very long and the drop off was very easy 5 minutes tops on the drop off. You have an excellent staff in the Euclid Enterprise location. I would recommend Enterprise.
• KJ

  Khalifa Judge

  Apr 23, 2026
  5.0
  Devin and the team at Enterprise in Euclid are fantastic. My rental only covered a small rental or $40 a day. I was upgraded to a beautiful 2025 Chrysler Pacifica S. This baby came fully load, all the way down to the heated stirring wheel. This is the second time I have dealt with Enterprise after an auto accident. Both times were flawless.
• BK

  Benjamin Kompik

  Apr 19, 2026
  4.0
  Friendly and competent service from the staff.
• CH

  Claudette Hayes

  Apr 9, 2026
  1.0
  If I could give negative stars… I would give hundreds!!! I had a disappointing experience with this Enterprise location. I was contacted just hours before my scheduled pickup and told I could not rent a premium SUV without a credit card due to “high risk area” policies. While I understand that businesses may have specific requirements, the way this was communicated was unprofessional and dismissive. The representative spoke over me, did not allow me to fully express my concerns, and was unable to clearly provide the name of a manager who would be available to assist me the following day. This made the situation more frustrating, especially given the short notice before my trip. I would recommend better communication, clearer explanation of policies at the time of booking, and improved customer service when handling concerns. Customers deserve to be treated with respect, regardless of company policies
• TF

  Thelma Freeman

  Apr 4, 2026
  1.0
  I reserved a car for Friday, April 3, 2026 Enterprise called me and told me that They did not have the type of car that I wanted, but I could come the next day to pick the car up that they would have it. I told him I will be there at 12:30. I got there at 12:45. They gave my vehicle away to someone else I have been renting from Enterprise too long and have spent too much money with them and never experienced anything like this the two idiots that they had at the site said that they called me and I didn’t answer so they gave my car away. Who does that. And the young man that I spoke with that told me to come the next day and that the guy Devon would assist me, but that wasn’t the case. I’m so disappointed with Enterprise right now.

Frequently Asked Questions About Enterprise Rent-A-Car