Goodyear Auto Service - CLOSED

Reviews

• BC

  Bridgett Clark

  Aug 8, 2023
  4.0
  Fairly decent experience. Took a little while to get things completed.
• MM

  Morpheus 903 (Morpheus903)

  Jun 10, 2023
  5.0
  This is the ONLY Goodyear that I have visited in the past 25-30 years without feeling like they just robbed me. I will be back at some point. Very friendly and competent!
• JG

  Jim Gilman

  Oct 12, 2022
  1.0
  I purchased 4 new tires, installation and front-end alignment on the Goodyear website on 8/28/22. I dropped off my truck for the installation at the Goodyear owned store on 8/31/22. I picked up my truck later that morning, and when I pulled out of the parking lot, and went about a block, my driver side rear wheel fell off, went across the oncoming traffic, and hit a store front. Fortunately, no other cars were hit and the no one was injured. I called the store, they sent someone to put the wheel back on, and I drove it back to the store. I was told they would take care of it and let me know when it was done. I picked up my truck right before closing and when driving, I notice I had to hold the steering wheel to the right to get the vehicle to drive straight, and there was a vibration in the rear of the vehicle. I called Goodyear corporate and told them what had happened and was told to take the vehicle back to the store. After my previous experience, I told them I wanted to take it somewhere else. They gave me a case# and told me they would take care of any problems. I took it to another Goodyear distributor and was told the rear wheel that fell off was damaged and needed to be replaced, and the vehicle would need another front-end alignment. After 3 days and another $626.60, I picked up the vehicle and it drove straight, but still had a vibration at highway speed. I called Goodyear again; told them I was taking the vehicle to the Chevrolet dealer for further inspection. I was told they would work with the dealer to solve my problem. I received a call from the dealer and was told 2 of the new tires were bad and Goodyear was sending them 2 new tires. After a week at the dealer and another $421.14 for the labor, I picked up the vehicle. I also had $514.70 rental car invoice as well and cannot get a return phone call from Goodyear, after being told multiple times they were having their insurance call me. I am out a total of $1,562.44 and countless hours on this ordeal.
• RC

  richard connelly

  Sep 4, 2022
  5.0
  Josh and team were great when we had one tire damaged but all needing replaced due to all wheel drive. They helped find a fair solution at a great price. Highly recommend.

Frequently Asked Questions About Goodyear Auto Service - CLOSED